Tech Lead - Business Solutions

As a Business Applications Tech Lead at ANS, you will be a go-to technical expert across Microsoft Business Applications, providing technical leadership across Dynamics 365, Power Platform, Dataverse, Copilot Studio and AI-enabled solutions.

You will work across a wide range of projects, helping turn business problems into well-designed, secure and maintainable solutions. You will have the autonomy to make significant technical decisions and will be expected to communicate the reasoning, evidence and trade-offs behind those decisions to the wider team.

This is a hands-on technical leadership role. You will remain close to the technology through discovery, architecture, prototyping, technical reviews, troubleshooting and selective implementation, while providing direction, coaching and mentoring to developers and consultants.

As Microsoft technologies and software engineering continue to evolve, you will also help shape how ANS adopts Copilot, AI agents and AI-assisted engineering, ensuring we use these capabilities where they create genuine delivery value.

Roles and responsibilities

• Lead technical discovery and solution design, working with stakeholders to understand business outcomes, requirements, constraints and risks and translate them into appropriate technical solutions.
• Take technical ownership across the solution lifecycle, from feasibility and architecture through engineering, deployment and production readiness.
• Design and guide the delivery of solutions across Dynamics 365, Power Platform and Dataverse, using the right combination of low-code, pro-code, APIs, integrations and Azure services.
• Make and communicate sound technical decisions, using evidence, prototypes and proofs of concept where appropriate, while establishing reusable architecture patterns and engineering standards.
• Provide technical leadership for Copilot Studio and AI-enabled solutions, helping teams make appropriate decisions around agent design, knowledge, actions, identity, security, testing, monitoring and responsible AI.
• Champion modern engineering practices, including ALM, source control, CI/CD, environment strategy and the responsible use of GitHub Copilot and AI-assisted development.
• Build security, governance and quality into solutions from the outset, ensuring risks are identified early and solutions are maintainable, supportable and aligned with relevant standards.
• Provide technical direction, coaching and mentoring to developers, consultants and engineers, while empowering others to take ownership and make good technical decisions.
• Collaborate across Architecture, Engineering, Product, Pre-Sales, Delivery and Support, representing your technology domain and helping ensure solutions can be successfully delivered and operated.
• Stay curious and pragmatic, keeping up with developments across Microsoft Business Applications, Azure and AI, evaluating where new capabilities create genuine value and knowing when to involve specialist expertise.

Skills and experience required

We know that great Tech Leads come from different backgrounds, and we don't expect you to tick every box. We're looking for strong experience across Microsoft Business Applications, combined with the technical judgement and leadership skills to help others deliver great solutions.

• Strong hands-on experience designing and delivering solutions across Microsoft Power Platform, Dynamics 365 and Dataverse.
• Experience providing technical leadership, coaching or mentoring to developers, engineers or technical consultants.
• Experience translating business problems and requirements into technical architectures and deliverable solutions.
• A strong understanding of solution architecture and engineering principles, including scalability, maintainability, security, integration and supportability.
• Experience with Power Platform governance and ALM, including environments, managed solutions, source control and CI/CD.
• Practical experience with Copilot Studio, AI-enabled applications or agent-based solutions, or a strong understanding of how these technologies are changing Business Applications delivery.
• Experience with Dataverse data modelling, security and integration, including APIs and wider enterprise integration patterns.
• Strong communication and problem-solving skills, with the ability to explain technical decisions, work with technical and non-technical stakeholders and balance engineering quality with delivery and business value.

Desirable experience

Experience with some of the following would be useful, but none of these are essential:

• Microsoft Copilot, Copilot Studio and AI agent architectures
• GitHub Copilot and AI-assisted development
• Microsoft Fabric, Microsoft Foundry or Azure AI
• Azure Functions, API Management and Azure integration services
• Azure DevOps, GitHub and CI/CD
• Power BI, semantic models, observability or enterprise integration

We don't expect you to be an expert in every technology we use. What matters is having the technical breadth to understand how technologies fit together, make sound decisions and know when specialist expertise is required.

What we are looking for

Ultimately, we're looking for someone who can take a business or customer problem and help a team turn it into a well-engineered solution that delivers real value.

You'll be curious, pragmatic and comfortable taking technical ownership. You'll enjoy remaining hands-on while enabling others to succeed, and you'll be confident enough to say "I don't know" and curious enough to find the answer.

Most importantly, you'll be excited about how Dynamics 365, Power Platform, Copilot and AI are evolving together, and want to help define how we engineer and deliver those solutions successfully at ANS.