Tenancy MOT Officer (Property & Housing)
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Help us protect our homes, maintain accurate property information, and ensure our tenancies are thriving.
We're looking for a Tenancy MOT Officer to be the eyes and ears of our housing service. Through regular home visits, you'll assess property condition, verify occupancy, identify breaches of tenancy, and help ensure that accurate information is available to support repairs, compliance and future investment decisions.
This role sits at the heart of housing and property management, combining tenancy inspections with property condition assessments to help us maintain safe, well-managed homes and neighbourhoods.
About the role
You'll carry out scheduled and targeted home visits, undertaking tenancy audits alongside structured property inspections. You'll assess the condition of homes, identify repairs and compliance concerns, verify household circumstances, and ensure our property and tenancy records remain accurate and up to date.
Inspections are visual and non-intrusive, following approved processes and standards. Where specialist investigation is required, you'll refer matters to the appropriate teams.
What you'll do
- Undertake tenancy audits and property inspections across our housing stock.
- Verify occupancy, household composition and tenancy details, ensuring records remain accurate.
- Identify tenancy breaches such as unauthorised occupants, property misuse, abandonment concerns or unauthorised alterations.
- Assess the visible condition of building components and record property data to support repairs, compliance activity and future investment programmes.
- Identify repairs, damp and mould concerns, health and safety issues, or emerging property risks, raising actions where required.
- Capture accurate inspection records, photographs and tenancy information using digital systems.
- Work closely with Housing Officers, Repairs, Compliance and Asset Management teams to coordinate follow-up actions.
- Contribute to stock intelligence, helping improve the quality of property and tenancy data across the organisation.
What you'll bring
You'll have experience of working in housing or property services and be comfortable carrying out home visits, inspecting properties and managing sensitive conversations when required. You'll be confident making evidence-based decisions, identifying issues early and taking appropriate action.
Essential requirements
- A relevant Level 3 qualification (or above) in housing, property, construction, building maintenance or surveying; or equivalent experience.
- Experience within social housing, housing management, property inspection, repairs, compliance or asset management.
- Experience undertaking home visits, tenancy audits, property inspections or stock condition surveys.
- Knowledge of tenancy management principles, housing legislation and Consumer Standards.
- Understanding of residential construction, common building defects, damp and mould, and housing health and safety risks.
- Ability to identify issues requiring escalation and refer appropriately to specialist colleagues.
- Experience recording inspection findings accurately using digital systems and mobile technology.
- Strong communication, organisational and problem-solving skills.
- Full UK driving licence and access to a vehicle.
Desirable
- CIH Level 4 qualification.
- Training or experience in stock condition surveying, HHSRS, damp and mould assessment or housing compliance.
- Experience supporting asset management, investment planning or data quality improvement programmes.
THAT THIS WILL BE THE ONLY SECTION THAT WILL FEED INTO THE JOB BOARDS.
INDMED
The Company
We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire.
Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between.
We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
The Benefits
*Please be aware that some benefits may be role dependent.
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