Young Persons Supported Housing Officer

If you are driven by the empowerment, support and care of children who have faced significant trauma - and are committed shaping an environment for their development and wellbeing - this is where your work can make life-changing impact.

Our team work relentlessly to provide children looked after the therapeutic care they need to recover, grow and thrive. We work with compassion and diligence to create and deliver nurturing care, with homes, environments and support that enable children to belong, contribute and thrive as they build connections, discover their strengths and shape their own futures.

 Our dedicated team is passionate about the wellbeing of our children and the excellence of our support. We recognise each child as an individual, with their own interests, challenges and ways of understanding the world. Our team meets children where they are and provides the psychologically informed care that they need to grow their capabilities and to engage and contribute to the world around them. This role requires flexibility, including working shifts in line with the rota set by the line manager and the needs of our service users.

What you’ll be doing:

 • Provide high-quality housing support to residents, including person-centred support plans, risk assessments, advice, and guidance.

• Actively engage with residents to ensure they gain the maximum benefit from their stay at YMCA.

 • Work towards agreed Key Performance Indicators and performance objectives, ensuring high standards of service delivery.

• Support each resident to develop the independent living skills they need to move on to more independent accommodation.

• Promote residents’ wellbeing by supporting their mental health, ensuring their safety, and encouraging greater independence in line with individual support plans.

 • Build and maintain effective relationships with key partners and stakeholders, keeping them informed of resident pathways and support needs.

What we are looking for:

• Experience of working with vulnerable young individuals and/or people with a history of homelessness.

 • A qualification in a related field (e.g., housing, youth worker or social care).

• Knowledge of mental health and substance-related issues.

• Excellent written and verbal communication skills, with the ability to engage others and deliver clear, effective messages.

• Flexibility to work shifts between 08:00–20:00, including weekends and bank holidays, on a rota basis.

Why Join Us?

This is an exciting time to join YMCA as we embark on an ambitious plan to grow our housing services and double our impact across all accommodation sites. If you have the skills, experience, and passion to deliver excellent customer service, genuinely care for residents, and contribute to a strong, supportive team culture, we would love to hear from you. *Please apply as soon as possible - interviews are taking place on a rolling basis.

This is a Permanent Full time role.

Hours per week:  40 hours

Working Pattern: 4 X 10 Hour shifts a week on a rota covering 7 days with an unpaid 30 minute break

Important information:

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from