Enhanced Holiday
Wellbeing
RA Staff Council

Retail & Arts Sales Assistant (Part-time)

Salary £21,607
Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Please note that this role is being offered on a part-time basis, working 27 hours per week.

 

About this Role

The Royal Academy of Arts is currently seeking an enthusiastic and customer focused Retail & Art Sales Assistant to join our team, working in the Royal Academy Shops.

The RA Shops are a respected, well-loved and highly successful part of the RA visit. Recognising the importance of a consistently excellent welcome across Retail locations, the primary objective of this role is to provide frontline customer service and sales within an expert retail team, maximising sales, and trading opportunities.

The Art Sales element of the role brings a specialist focus on product knowledge, customer advice, sales processing and the fulfilment of art and editions sold through the onsite shops and the RA Shop online.

About You

To be considered for this role, you will be a dynamic, customer service focussed individual who believes in putting the needs of a varied audience at the heart of what you do.

As well as proven retail experience, you will have excellent sales skills and experience of selling within a specialist, fast paced and diverse commercial environment. An excellent communicator, you will have solid knowledge and experience of providing exemplary customer service to a variety of customer types, with an adaptable, friendly and helpful manner.

You will be highly organised and methodical in your approach to working, with strong attention to detail when processing sales, customer information, stock and fulfilment administration.

Commercial gallery, art sales or other specialist product experience is highly desirable for this post.

The Company

The RA dates way back to 1768 when a group of artists and architects persuaded King George lll to help them to ‘establish a society for promoting the Art of Design'. The original academy, in Pall Mall, was less than 10 meters long. Since then, there have been many changes, though the RA’s core purpose of bringing art and design to a broad audience and championing art and artists still holds true.   

Today we are a contemporary art organisation hosting internationally acclaimed exhibitions and through investment in employee training and development, with courses such as Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, we are striving to foster a safe space for everyone through positive action. We also have Employee Network Groups, Ways In Groups, and an Employee Council so every employee has a voice and a way to feel heard by colleagues through the CEO.   

The RA is truly a unique place, both as an attraction to our visitors, but also as a workplace. Our people are at the heart of all we do, and we support a broad and inspiring mix of departments; from exhibitions, curators, art handlers, researchers, publishers, and digital to schools and education, visitor welcome, fundraisers, and corporate support.   

The Benefits

Exhibitions

Reciprocal Agreements with galleries across the UK

Enhanced Pension

Generous employer contributions

Enhanced Holiday

25 days annual leave, plus bank holidays

Wellbeing

Access to a virtual GP Service and Mental Health First Aiders

Agile Working

The opportunity to work flexibly

RA Staff Council

Where your views are heard and listened to

Employee Clubs

Football, Staff Choir and more

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Published

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Closing

in X days

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