This is a Fixed Term, full time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
A new opportunity has arisen for a recoveries support manager to join our motor recoveries group on a temporary maternity cover basis in our Leeds city centre office. The successful applicants will assist with all aspects of the overall performance of the division and report into the group leader and deputy group leader.
Duties/Responsibilities:
Marketing, networking, and communication with all relevant parties and seek to increase the recoveries profile
Provide training for employees and insurer clients, including cross-division programmes.
Ensure compliance with service level agreements and internal policies.
Provide support on all aspects of recruitment and comply with all HR policies.
Review and monitoring of Group SLAs and KPIs
Manage employee performance using all tools available
Lead the M1 and M2 team to improve co-ordination and reduce duplication
Project management of both recoveries and cross-division projects
Production of MI with relevant commentary regarding performance and trends
Any other duties as required.
Skills/Competencies required:
Essential:
ULR/ recoveries claim management experience
Excellent knowledge of the recoveries content within Filestream
Management experience
Desirable:
Authorised to conduct litigation or working towards being qualified to do so.
Drive and ambition to help the management team lead the department forward.
Experience in delivering training
Hours of work will need to be flexible so to support the management of the department and between 8am and 6pm. Ideally, we need the successful candidate to work at least 2 x 10-6 shifts per week and 9-5 shifts the remainder of the week but we can discuss alternative shift patterns at interview.
Office attendance will be required for face-to-face client insurer meetings and/or travelling to location for meetings as required under job role. This will be required in addition to the agreed time in the office per week. We operate an agile working model, and the successful candidate will work from our office 2 days per week and will work from home the other 3 days of the week.
The Company
Lyons Davidson is a national law firm providing legal services to businesses and individuals.
We pride ourselves on the level of service our experts offer. Our ability to deliver a consistent and high-quality service has allowed us to develop strong relationships with a number of business partners such as insurers, banks and membership organisations that rely on us to give their customers and members the help and advice they need.
The Benefits
Below is just a taste of what you can expect working for us. To see the full list of benefits, please click here.
We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team at careers@lyonsdavidson.co.uk.
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Closing
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Privacy Policy
Vacancy privacy policy of Lyons Davidson Limited and File Dynamics Limited.
Owner:
Head of People and Culture
Type:
Applicant Privacy Policy
Version:
4
Effective Date:
1/04/2026
Change Control
Issue
Date
Author
Approval
Remarks
Next review
1
18/7/18
ALH
Compliance
2
23/2/23
RSK/ASK
Compliance
1/2/24
3
1/3/24
PS/ER
ALH
1/4/25
4
24/2/25
PS/ER
ALH
1/4/26
5
11/3/26
PS/ER
ALH
1/4/27
As defined by the General Data Protection Regulation (GDPR) Lyons Davidson Solicitors is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
Data controller: Lyons Davidson Limited and File Dynamics Limited both c/o RSM 2nd Floor, 1 The Square, Temple Quay, Bristol, BS1 6DG (“ the Company” “We” “ Us”)
As part of the recruitment process, we collect and process personal data relating to job applicants. The Company is committed to being transparent about how we collect and use that data and to meeting our data protection obligations.
What information do we collect?
The Company collects a range of information about you. This includes:
your name, address and contact details, including email address and telephone number;
details of your qualifications, skills, experience and employment history;
information about your current level of remuneration, including benefit entitlements;
whether or not you have a disability for which the company needs to make reasonable adjustments during the recruitment process;
information about whether you have any unspent criminal convictions under the Rehabilitation of Offenders Act 1974;
information about your entitlement to work in the UK; and
equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, marital status, responsibility for dependants, health, and religion or belief.
We collect this information in a variety of ways. For example, data might be contained in application forms, your profile on Recruitment+, CVs or covering letters. Data may also be obtained from your passport or other identity documents (e.g. driving licence), or collected through interviews or other forms of assessment.
The Company will also collect personal data about you from third parties, such as references supplied by former employers, the Solicitors Regulation Authority (SRA), information on credit and financial position and information from criminal records checks. The Company will seek information from third parties only once a job offer to you has been made and accepted and we will inform you that we are doing so in your offer of employment letter.
Data will be stored in a range of different places, including on your application record, our applicant tracking system, Recruitment+ and on other IT systems (including email).
Why do we process personal data?
The Company needs to process data to take steps at your request prior to entering into a contract with you. We also need to process your data to enter into a contract with you, should your application be successful.
In some cases, we need to process data to ensure that we comply with our legal obligations. For example, we are required to check a successful applicant's eligibility to work in the UK before employment starts.
The Company has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment in the vacancy applied for or in any other suitable vacancy that may arise and decide to whom to offer a job. The Company may also need to process data from job applicants to respond to and defend against legal claims.
Where the Company relies on legitimate interests as a reason for processing data, we have considered whether or not those interests are overridden by the rights and freedoms of employees or workers and have concluded that they are not.
The Company processes health information if we need to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out our obligations and exercise specific rights in relation to pre-employment.
Where the Company processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes. This is optional, and you can decline to provide this data.
The Company seeks information about criminal convictions and offences, to ensure the suitability of applicants to work in a business regulated by the SRA and to exercise specific rights in relation to pre-employment including withdrawing an offer if our requirements are not met.
Who has access to data?
Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the People Services and Talent Acquisition and Resourcing team, interviewers involved in the recruitment process and managers in the business area with a vacancy.
Net-Worx (2001) Ltd (trading as networx) who provide the software for our recruitment system, Recruitment+, have access to your information.
We will not share your data with third parties, unless your application for employment is successful and we make you an offer of employment and you accept. We will then share your data with: former employers to obtain references for you, employment background check providers to obtain necessary background checks (these are performed by Vero Screening Ltd) and the Disclosure and Barring Service to obtain necessary criminal records checks. Your data will also be transferred to Cascade, our HR portal, provided by IRIS Software Group Limited.
We will not transfer your data outside the European Economic Area (“EEA”), unless you are based outside the EEA, or in relation to an employment reference. In this event we will seek your consent having informed you of the risks. The Company will not otherwise transfer data outside the EEA.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
How do we protect data?
We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. Our policies and controls are compliant with the Company’s ISO27001 certification.
For how long do we keep data?
The Company will hold your data for twelve months after the date of your application in case there are future employment opportunities for which you may be suited, and to enable us to respond to and defend a legal claim. If your application for employment is successful and you start employment with us, personal data gathered during the recruitment process will be transferred to your record on our HR portal and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.
Your rights
As a data subject, you have a number of rights. You can:
access and obtain a copy of your data on request;
require us to change incorrect or incomplete data;
require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.
You can object to the processing of your data where we rely on our legitimate interests as the legal ground for processing. We may still be able to process your data if our legitimate interests override your rights, or where we need to process the data in relation to a legal claim.
If you wish to make a complaint about how we have handled your personal data please contact us at dataprotection@lyonsdavidson.co.uk. We will acknowledge your complaint within 30 days, we will investigate your concerns, keep you informed of progress and advise you of the outcome without undue delay.
You have the right to complain to the Information Commissioner (ICO) at any time.
You are under no statutory or contractual obligation to provide data during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.
You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.
Automated decision-making
Our recruitment processes are not based solely on automated decision-making.
We regularly review and update this policy.
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