Competitive salaries
Comprehensive benefits
Excellent working environment

Business Administration Apprentice (Income team)

Salary £8.00 per hour
Working hours per week 37
Location Eastleigh
Reason for vacancy Fixed Term Contract - Apprenticeship

This is a Full Time, Fixed Term Contract - Apprenticeship vacancy that will close in {x} days at {xx:xx} BST.

Business Administration Apprentice - Income Team

Are you organised, enthusiastic, and eager to kick-start your career in business administration? If you're looking for an opportunity where you can learn, grow, and make a real difference every day, we'd love to hear from you!

We're excited to be recruiting a Business Administration Apprentice to join our busy and supportive Income Team. In this role, you'll help us continue delivering a first-class service to our customers while gaining valuable skills, knowledge, and experience along the way.

Working within our Homeowner Income Recovery Team, you'll play an important role supporting both customers and colleagues, helping us provide excellent services to homeowners and ensuring things run smoothly behind the scenes.

What will you be doing:

  • Provide an efficient and professional administration service to support the team.
  • Assist with debt recovery activities and related administrative processes.
  • Support the preparation of legal documentation.
  • Respond to customer enquiries relating to homeownership accounts.
  • Help deliver outstanding customer service and positive customer experiences.
  • Work collaboratively with colleagues across the Income Team.

Your apprenticeship journey:

Alongside your day-to-day role, you'll be working towards completing your Level 3 Business Administration Apprenticeship. We'll provide dedicated study time and off-the-job training to help you succeed, including:

  • Time to complete your apprenticeship portfolio.
  • Access to relevant training and development opportunities.
  • Support and guidance from your supervisor and mentor.
  • Opportunities to shadow experienced colleagues and learn from different teams across the organisation.

What you’ll need:

We're seeking someone who is:

  • Enthusiastic, motivated, and ready to learn.
  • A great team player with a positive, can-do attitude.
  • Customer-focused and passionate about delivering excellent service.
  • Organised, with strong attention to detail.
  • Comfortable using IT systems and learning new technology.
  • Able to manage competing priorities and work accurately.
  • Committed to completing their apprenticeship and personal development goals.

For more information, Be sure to take a look at the job description below.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
  • We’re investing in our communities, to address local issues and create opportunities for everyone 

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

28 days holiday + the opportunity to buy and sell holiday

Generous pension scheme with contributions up to 10%

Money off tons of high street and online retailers

Life assurance of 5x your annual salary

Generous parental and family leave

Health and wellbeing packages

Flexible working

Free eye tests

Cycle to Work scheme

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you! 

We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.


Customer Positive 

We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process.  When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.
 

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want, but we do promise to consider it fully.

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal. 

Alternatively, please sign in with...


Published

Not Published

Closing

in X days

{Expiry}