Project Support Administrator

Salary £25,877.80 per annum

Location St Austell, Cornwall (Head office)

The Vacancy

Join Ocean Housing as a Project Support Administrator

The role is being offered on a Fixed Term basis for 18-months, part time, over 22.2 hours a week. The salary is £15,526.68 per annum (FTE £25,877.80)

We are looking for a Project Support Administrator to join our Property Services team and provide essential support to our project team.

This is a great opportunity for an experienced administrator who enjoys working in a busy project environment, coordinating meetings, keeping accurate records and making sure actions are followed through. You’ll work with colleagues from across the organisation as well as external suppliers involved in delivering the project.

You’ll play a key role in keeping the project organised and moving forward. Your responsibilities will include:

Taking ownership of the project Risks, Issues, Actions & Decisions Log, keeping information accurate and up to date.
Organising project meetings and making sure the right people are invited.
Managing meeting rooms and other resources.
Taking clear notes and recording actions from project meetings and Project Board meetings.
Proactively monitoring and chasing outstanding actions, highlighting anything at risk of missing its target to the Project Manager.
Liaising with external suppliers regarding meeting attendance and completion of actions.
Maintaining accurate and timely data while following GDPR requirements.

What we are looking for:

You will be someone who is naturally organised, methodical and comfortable managing competing priorities. You’ll have excellent attention to detail and take pride in seeing tasks through to a high-quality finish.

You will bring:

GCSEs (or equivalent) in English and Maths
Previous administration experience, including accurate written correspondence and data entry.
Experience using IT systems and computerised databases.
Good Microsoft Office skills, including Word and Excel.
Experience of minute taking.
Excellent organisational and time-management skills.
Strong written and verbal communication skills.
Experience of delivering excellent customer service.
The ability to make decisions within defined procedures.
A positive, welcoming and professional approach.
The ability to remain focused and productive when working under pressure.
A collaborative approach and the ability to work effectively as part of a team.

Why join Ocean Housing?

Be part of a values-driven organisation making a real difference to communities
Supportive team culture with a strong focus on wellbeing
Opportunities for learning, development and career progression
A role where no two days are the same and your contribution genuinely matters

At Ocean Housing, we’re committed to equality, diversity and inclusion, and we welcome applications from all sections of the community.

✨ Our Benefits Include:

27 days holiday + bank holidays (pro-rata)
Professional membership fees paid
Company sick pay scheme
Workplace pension with death in service benefit
Home office work payment
Medicash health plan (including dental & optical)
Cycle to work scheme
Rewards & recognition programme
On-site parking
Employee assistance programme
Family-friendly policies

📅 Key Dates:

Closing Date: Tuesday 13th of October 2026 at Midnight

The Company

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Mission Statement

“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Benefits

Generous Holiday Entitlement

Healthcare Benefits

Occupational Sick Pay Scheme

Pension which includes Death in Service Benefit

Family friendly

Committed to Training and Developing our Employees

Cycle to Work

Values

Honest, Enthusiastic and Always Positive

Passionate about Customer Service