This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
JOB PURPOSE
To ensure the implementation of the Company’s policies, procedures and objectives in respect of a predetermined region of company owned stations.
MAIN ACCOUNTABILITIES
To ensure that all stations are operated in accordance with the Company’s Health & Safety policies to create a safe environment for staff and customers.
To ensure the security of the Company’s property.
To ensure monthly fuel audits are carried out at each station in order to ensure the correct payments of monies and security of the Company’s fuel stocks.
To ensure regular Shop, Forecourt and Food Services Reviews are carried out at each station to ensure that they are operating within the Company’s policies and procedures and to their maximum potential and flag any issues with appropriate management as required.
In conjunction with the ARM manage and monitor performance of Contract Managers and staff at each station and ensure that good customer practice is carried out consistently.
In conjunction with the ARM manage and monitor the company KPIs for the region.
In conjunction with the ARM ensure that each station is applying the correct fuel retail prices as instructed from time to time so as to maximise fuel profit margins.
To oversee the selection, submission for finance approval, training and installation and, where necessary, serving notice to, Contract Managers to ensure that each station has a suitable Contract Manager in place at all times.
To liaise with the nominated shop supplier to ensure effective and correctly merchandised promotional activity, within the shops and forecourts so as to maximise sales and increase customer base.
To liaise with the Area Manager for the nominated shop supplier to monitor and review the product range at each station with a view to increasing turnover and profitability.
To build relationships with the company’s nominated direct supply partners, and ensure that products are merchandised and promoted effectively with each station, and availability is maintained in order to maximise sales.
To maintain compliance with planograms and range as agreed with the company’s nominated suppliers to protect company income.
To liaise with representatives of the company’s fuel supply partners in order to maintain brand standards and effectively promote the relevant loyalty schemes operated by each fuel supplier.
To monitor and review Company expenditure for each relevant station and area, to ensure the accurate recording of information and to identify areas of improvement.
Ensure that each Contract Manager operates within the terms of the Contract Manager Agreement and appropriate associated agreements.
To act as an escalation for complaints from customers and ensure satisfactory follow up with the customer and any necessary re-training requirements are completed in region.
To liaise with outside contractors to establish and manage all maintenance issues as well as monitoring all equipment downtime.
To manage and monitor performance of ARMS in region providing appropriating training and development.
To support and carry out duties as instructed from time to time from the relevant line manager(s).
OTHER
This is a field based position where the RM manages a given region with a number of Area Managers (ARMs) which may be subject to change from time to time.
Each ARM is responsible for the overall profitability of between 16 and 22 company owned stations.
Each company owned station will be operated by an independent ‘Contract Manager’ who will employ, on average, around eight members of staff.
Duties may require nights away from home to carry out area duties and attend meetings.
RM is required to communicate with nominated suppliers and various third parties as and when required.
KNOWLEDGE EXPERIENCE & SKILLS REQUIRED
Significant experience in the independent or motor fuel retail sectors or had a successful career working for one of the large grocery retail multiples.
Have a strong track record of delivering standards and driving performance / profits in a regional, multi-site management setting.
High self-motivation and discipline, outstanding communication and influencing skills, ability to work demanding hours and prioritise duties.
A good people manager with ability to inspire, motivate and lead a team from distance.
A good level of numeracy and attention to detail.
Mileage likely to exceed 40,000 miles per year.
The Company
MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.
We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.
The Benefits
Private Healthcare
Life Insurance
Enhanced Pension Scheme
Employee Assistance Programme
Training & Development
Employee Recognition Scheme
Volunteer Days
Online Discounts
Our People
Innovation
We are creative and fearless in our work.
Accountability
We take ownership of our work and lead from the front.
Teamwork
We collaborate widely and build supportive environments.
Nevinda Sanka Silva, Regional Manager
"Joining MFG has provided me with an exceptional opportunity to contribute to our company’s ambitious expansion plans, as we continue to manage existing MFG sites and integrate new Morrisons fuel stations into our network. At MFG, we are dedicated to delivering exceptional service and a dual-fuel strategy for the future of mobility across the nation."
Vicki Pitcher, HSE Manager
"MFG has provided me with the opportunity and training to develop in the direction of my chosen career path. I now support the infrastructure team and am working in a more Health and Safety focused role. I have completed the IOSH Managing Safely Course and MFG supported me in completing my NEBOSH qualification."
Maria Eaton, Finance Director – Finance Operations
"MFG always identifies and rewards great performance. Employees are passionate about the business and the role that they each play in making it a great success."
Nick Perduno, EV Programme Manager
"MFG has given me a fantastic opportunity to help our ambitious plan of rolling out ‘EV Hubs’ across the country. The company’s successful growth whilst remaining relatively small, in respect of staff numbers, creates a feeling of working for a ‘family business’ and being part of that family."
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Motor Fuel GroupPrivacy Statement
The following explains how we Motor Fuel Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Motor Fuel Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
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We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
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We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
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We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Motor Fuel Group can exercise the right to update this policy as and when required.
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