This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Care Team Administrator - Family Support Services
Julia's House is looking for a highly organised and compassionate Care Team Administrator to provide vital support to our Family Support Services team and help us deliver the best possible care to children and their families.
In this varied role, you'll provide essential administrative support to the team. You'll coordinate diaries and appointments, manage communications, maintain accurate records and databases, and support compliance with regulatory requirements.
About You
You'll have:
Why Join Us?
At Julia's House, you'll join a dedicated and supportive team making a real difference to children with life-limiting conditions and their families. We'll help you develop through ongoing learning and development opportunities.
This role is based at our Devizes hospice. Occasional weekend working may be required to support Family Support Services and the wider organisation.
Interview date: 6 October 2026
Wiltshire Hospice Tour – click here Wiltshire Hospice Tour on Vimeo
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
About us
Julia’s House is an award-winning children’s hospice charity dedicated to bringing comfort and care to families across the two counties.
Each family we support is unique and so is the care we provide. When a family finds out that their child has a very serious medical condition, which is life-limiting or life-threatening, their world falls apart. Julia’s House exists to help these children and their families.
The Benefits
Our mission
To reach more children with life-shortening and life-threatening conditions and to set the gold standard in flexible, bespoke care that supports the whole family.
Our vision
For local families of life-limited and life-threatened children to be able to access the help they need, when and where they need it and for every member of the family to feel supported, valued, cherished.
Our values
C - Compassionate and caring
We care, we go the extra mile and we treat people as individuals
H - Honesty and integrity
We believe in honesty and fairness. We make balanced, long-term decisions.
I - It's up to all of us
We work together as one team. Everyone is responsible for great teamwork and standards.
L - Listen and learn
We listen to understand. We seek information that will help us continually improve.
D - Determined to excel
We strive for excellence in everything we do.
Equality & Diversity
We are committed to encouraging equality and diversity among our workforce and our aim is for our workforce to be truly representative of all sections of society and our clients, and for each employee to feel respected and able to give their best.
We are recognised as a Disability Confident Employer and are committed to supporting equality, diversity, and inclusion. Everyone is welcome and supported in their development at all stages in their journey with us.
https://www.juliashouse.org/equality-diversity-and-inclusion
Benefits
30 days annual leave plus Bank Holidays (pro-rated for part-time staff)
Employee Assistance Programme (EAP)
Cycle to Work Scheme
Generous pension scheme (existing members of the NHS Pension Scheme may retain membership on joining Julia's House)
Life Assurance scheme
Free eye tests
Blue Light Card scheme
The Lifestyle Card scheme
Concert4carers scheme
Comprehensive induction
Ongoing commitment to developing staff
Mentoring scheme
"At Julia's House, I'm treated as a whole person, rather than just a worker. Everyone across the team genuinely cares about the wellbeing of their colleagues and there's a culture of autonomy and flexibility which allows me to be my best self at work."
Fundraiser
“There is a real sense of community at all levels at Julia's House. The values and behaviours of all are clear to see and demonstrated day to day. People care for and recognise you as an individual, whilst genuinely value your contribution and what you bring to the team - I have been unquestionably welcomed into the whole team”.
Lead Nurse
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