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Care Team Administrator - Family Support Services

Salary £24,289.70 pa - 30 hours per week (FTE 28,337.98)
Location Wiltshire
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This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

Care Team Administrator - Family Support Services

Julia's House is looking for a highly organised and compassionate Care Team Administrator to provide vital support to our Family Support Services team and help us deliver the best possible care to children and their families.

In this varied role, you'll provide essential administrative support to the team. You'll coordinate diaries and appointments, manage communications, maintain accurate records and databases, and support compliance with regulatory requirements.

About You

You'll have:

  • Previous administration experience.
  • Excellent organisational and communication skills.
  • Strong IT and database skills.
  • A professional and confidential approach to handling sensitive information.
  • The ability to manage multiple priorities in a busy environment.

 

Why Join Us?

At Julia's House, you'll join a dedicated and supportive team making a real difference to children with life-limiting conditions and their families. We'll help you develop through ongoing learning and development opportunities.


This role is based at our Devizes hospice. Occasional weekend working may be required to support Family Support Services and the wider organisation. 

 

Interview date: 6 October 2026

 

Wiltshire Hospice Tour – click here Wiltshire Hospice Tour on Vimeo

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Julia’s House is an award-winning children’s hospice charity dedicated to bringing comfort and care to families across the two counties.

Each family we support is unique and so is the care we provide. When a family finds out that their child has a very serious medical condition, which is life-limiting or life-threatening, their world falls apart. Julia’s House exists to help these children and their families.

To reach more children with life-shortening and life-threatening conditions and to set the gold standard in flexible, bespoke care that supports the whole family.

For local families of life-limited and life-threatened children to be able to access the help they need, when and where they need it and for every member of the family to feel supported, valued, cherished.

C - Compassionate and caring
We care, we go the extra mile and we treat people as individuals

H - Honesty and integrity 
We believe in honesty and fairness. We make balanced, long-term decisions. 

I - It's up to all of us 
We work together as one team. Everyone is responsible for great teamwork and standards. 

L - Listen and learn 
We listen to understand. We seek information that will help us continually improve. 

D - Determined to excel 
We strive for excellence in everything we do.

We are committed to encouraging equality and diversity among our workforce and our aim is for our workforce to be truly representative of all sections of society and our clients, and for each employee to feel respected and able to give their best.   

We are recognised as a Disability Confident Employer and are committed to supporting equality, diversity, and inclusion. Everyone is welcome and supported in their development at all stages in their journey with us.   

https://www.juliashouse.org/equality-diversity-and-inclusion  

30 days annual leave plus Bank Holidays (pro-rated for part-time staff)

Employee Assistance Programme (EAP)

Cycle to Work Scheme
 

Generous pension scheme (existing members of the NHS Pension Scheme may retain membership on joining Julia's House)

Life Assurance scheme

Free eye tests

Blue Light Card scheme

The Lifestyle Card scheme

Concert4carers scheme

Comprehensive induction

Ongoing commitment to developing staff

Mentoring scheme

"At Julia's House, I'm treated as a whole person, rather than just a worker. Everyone across the team genuinely cares about the wellbeing of their colleagues and there's a culture of autonomy and flexibility which allows me to be my best self at work." 
Fundraiser

“There is a real sense of community at all levels at Julia's House. The values and behaviours of all are clear to see and demonstrated day to day.  People care for and recognise you as an individual, whilst genuinely value your contribution and what you bring to the team - I have been unquestionably welcomed into the whole team”.
Lead Nurse

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