Community & Engagement Lead

Hertfordshire Family Centre Services
Based in and overseeing Community Engagement and Volunteering across Dacorum and St Albans
26 hours per week
Fixed-term contract until March 2029
Enhanced DBS Check Required

YMCA is seeking an experienced and passionate Community Engagement & Volunteering Lead to join our Family Support Services team and help strengthen connections between families, communities, volunteers, and local partners across Dacorum and St Albans.

This is an exciting leadership opportunity for someone who is committed to making a positive impact within local communities. You will lead and support a team of Community Engagement & Volunteer Practitioners, ensuring Family Centre Services are visible, accessible, and responsive to the needs of families across your area.

Working closely with community groups, voluntary organisations, local stakeholders, and partner agencies, you will identify unmet needs and develop collaborative projects, events, and outreach activities that encourage engagement and improve outcomes for children and families. You will play a key role in developing volunteering opportunities, particularly for parents, while supporting pathways into employment through partnerships with training providers.

As a leader within the service, you will oversee the delivery of a programme of community engagement activities and events, promote continuous improvement, support performance management and staff development, and ensure high standards of customer service. You will also champion equality, diversity, inclusion, and belonging in all aspects of your work, while acting as a Designated Safeguarding Lead for the service.

About You, We are looking for someone with:
• Proven experience leading, managing, and developing staff or volunteers.
• Strong community engagement and partnership-building experience.
• Experience planning and delivering events, outreach programmes, and community-based initiatives.
• Excellent communication, organisational, and stakeholder management skills.
• The ability to identify community needs and co-design services with families and partners.
• A strong understanding of safeguarding, inclusion, and service performance targets (KPIs).
• GCSEs (or equivalent) in English and Maths and confidence using Microsoft Office applications.
• A Level 5 Leadership & Management qualification (desirable).

• A full UK driving licence and access to a vehicle insured for business use are essential for this role.

Why Join YMCA? At YMCA, you'll be part of a values-led organisation dedicated to supporting children, young people, families, and communities. This is a fantastic opportunity to lead meaningful community initiatives, develop volunteering opportunities, and make a lasting difference to families across Dacorum and St Albans.

Join us and help build stronger, more connected communities.

Interviews to take place on Tuesday 22nd September 15.00 – 18.00 at the BECC Family Centre in Borehamwood.

This is a  Part Time role.
Hours per week: 26
Working Pattern: Monday to Friday TBC