Health & Wellbeing Coordinator

The Health & Wellbeing Coordinator plays a central role within the People Team, in creating a healthy, inclusive and supportive workplace culture across Theatre Royal Plymouth. Working operationally, they will support and lead initiatives that promote physical, mental, social and emotional wellbeing, strengthen employee engagement, support disability and neurodiversity inclusion, and contribute to a positive employee experience for staff. The role acts as a trusted source of advice and support while driving organisation-wide wellbeing initiatives that align with TRP's values, people strategy and commitment to inclusion. 

The Role 

Key responsibilities and accountabilities include:  

• Be the wellbeing point of contact for TRP’s employees and freelancers engaged with our own productions and co–productions   

• Ensure that health and wellbeing support is consistently promoted and delivered across TRP locations, departments, and in-house productions 

• Support the People Team in the creation and implementation of Wellbeing policy and strategy 

• Develop and maintain effective partnership working with local health and wellbeing services, networks, early help/intervention teams and other community partners to ensure timely and effective support, signposting, referrals, and intervention that lead to successful outcomes for employees  

• Regularly review and evaluate wellbeing offer to ensure it remains effective, relevant, and beneficial to employees, including services such as the Employee Assistance Programme (EAP) and other wellbeing support initiatives 

• Offer Mental Health First Aid, and confidential support, advice and signposting, to staff facing or likely to face wellbeing issues, including those who experience workplace challenges or absence due to Mental Health conditions, neurodivergence, or disability. 

• Provide advice and support to line managers in supporting their teams’ wellbeing. 

• Identify need for, and lead on the delivery of, staff wellbeing initiatives such as seasonal breakout rooms, lunchtime socials etc.  

• Undertake regular professional development to ensure health and wellbeing practices are relevant, and that TRP is equipped to address employees’ needs Identify, develop and deliver Line Manager wellbeing and disability/neurodiversity training, and any other staff wellbeing training as needed  

• Manage and secure appropriate budget to support wellbeing initiatives and activities  

• Manage, coordinate and support wellbeing groups, for example Mental Health First Aiders and the Wellbeing Network , in line with agreed wellbeing strategies and policies 

• Promote equality, diversity and inclusion within their role and their wellbeing practices ensuring wellbeing activities and initiatives are accessible for all.  

• Regularly review data relating to health and wellbeing to inform activity and or make recommendations to the Head of People  

• A flexible approach to working hours which could include evening and weekends 

Person specification

We are committed to our core values of quality, diversity, creativity and collaboration. Everyone who works here, no matter what their function in the team is expected to deliver their job and work with colleagues bearing these values in mind. 

Quality

Taking pride in achieving excellence. We take responsibility for, and pride in, what we do, recognising each other’s good work. We set consistently high expectations and ensure that everyone has the skills to achieve excellence.

• A relevant professional qualification in the field of wellbeing would be beneficial, but we are equally interested in hearing from candidates with relevant experience.
• Experience of working within a mental health or wellbeing role.
• Comprehensive knowledge of UK employment legislation.
• Experience of designing and delivering training appropriate to the role.
• Able to work autonomously with accountability for the delivery of high-quality outputs and targets.
• Experience of wellbeing at work and supporting healthy workplace initiatives.
• Experience of providing a supportive and caring service and taking a proactive approach.
• Successful experience contributing to the development and implementation of policies and procedures to promote positive change.
• Hold a Mental Health First Aid qualification, or be willing to undertake the training as part of the role.

Collaboration

Valuing each other in the way we work, communicate and spend time together. We communicate regularly with each other, listening to and understanding people’s needs. We value and respect the relationships we have with colleagues and partners, and we celebrate shared successes.

• Able to establish and nurture credible and constructive working relationships at all levels within a diverse community.
• Demonstrates empathy and understanding, and is able to establish and build trust at all levels.
• Works across departments and disciplines to deliver business objectives.
• Displays a flexible ‘can-do’ approach and supports others to achieve success.
• Excellent interpersonal and communication skills, with a persuasive and compelling style and the ability to present complex information clearly and simply to diverse audiences.
• Strong organisation, planning and coordination skills.
• Experience of working with external agencies to build and maintain effective partnership working.
• Extensive knowledge of agencies and organisations within Plymouth and Devon that support wellbeing.
• Knowledge and experience of managing confidential and sensitive situations with discretion and integrity.

Creativity

Being imaginative in everything we do. We use our knowledge, experience and judgement to explore doing things differently. We aim to empower everyone in the organisation to adopt a flexible, open-minded and imaginative approach.

• Considers a range of options and is sympathetic to nuances and sometimes conflicting needs when developing strategies and solutions.
• Flexible and agile, with the ability to adapt to a changing landscape, reprioritise and reframe workloads and projects, and consider new approaches.
• Keeps up to date with the latest innovation and best practice in own profession and industry, and maintains awareness of regional and national initiatives that may support knowledge and development.
• Proactively manages own learning and development; reflects on and improves own performance.

Diversity

Embracing the diversity among our people and community. We embrace and value difference and individuality, treating everyone as equally important. Together we are stronger and more effective.

• Current knowledge of equality, diversity and inclusion in relation to inclusive wellbeing and best practice.
• An awareness of wellbeing activities and initiatives that support equality, diversity and inclusion within the arts would be beneficial. We would also be interested to hear about experience of improving wellbeing initiatives that support ED&I in other industries, particularly within the charitable, public or education sectors.
• Ability to consider the needs of a wide range of audiences and adapt approach or delivery accordingly to remove barriers to inclusion.

We’re here to talk! We’re available to speak to you before you make your application so, if you’re not quite sure if your skills match the role, want to talk about how flexible working could support you, or just check any of the details in this document, please do email us on recruitment@theatreroyal.com with subject line 'Health & Wellbeing Coordinator' to arrange a chat.