Location: Oldham Salary: National Minimum Wage Hours: 37 hours per week College: Oldham College – Level 3 Business Administrator Apprenticeship
Build your career with First Choice Homes Oldham
Are you organised, confident using technology and interested in developing a career in business administration?
First Choice Homes Oldham (FCHO) is looking for an enthusiastic Business Administration Apprentice to join our Property Care team.
This is an exciting opportunity to earn while you learn, gaining a nationally recognised Level 3 Business Administrator qualification through Oldham College while developing valuable experience within a busy repairs and maintenance service.
You’ll work alongside experienced colleagues, helping to manage information relating to repairs, subcontractors, purchase orders and operational performance. You’ll receive structured training and support throughout your apprenticeship, helping you develop the skills needed for a successful career in administration.
About the role
Working with our operational and commercial teams, you’ll help ensure subcontracted repairs are managed accurately, efficiently and in line with agreed processes.
You’ll learn how to:
Raise works orders and purchase orders accurately and promptly
Maintain records relating to repairs, contractors and completed work
Check that the correct job, cost and supplier information has been recorded
Support the administration of approved contractors and subcontractors
Review invoices, claims and supporting information
Update repairs, finance and job management systems
Gather and maintain data to support performance reporting
Respond professionally to queries from customers, colleagues, contractors and suppliers
Prepare information for meetings and take accurate minutes
Organise documents, photographs and other information needed for audit purposes
Support the investigation of complaints and identify opportunities to improve services
Help the team review and improve administrative processes
Throughout your apprenticeship, you’ll receive on-the-job training from experienced colleagues and attend Oldham College on agreed dates to complete the classroom element of your qualification.
What we’re looking for
We’re looking for someone who:
Is organised and has excellent attention to detail
Communicates clearly and professionally
Enjoys working with information, systems and data
Has good basic IT skills and is willing to learn new systems
Can manage and prioritise different tasks
Is comfortable working in a busy environment
Enjoys helping customers and colleagues
Is reliable, motivated and willing to learn
Can work independently as well as part of a team
Understands the importance of accuracy and confidentiality
Is committed to successfully completing their Level 3 apprenticeship
You don’t need previous experience of working in housing or repairs. We’re looking for someone with the right attitude, enthusiasm and willingness to develop.
Entry requirements
You’ll need to meet the entry requirements for the Level 3 Business Administrator Apprenticeship delivered by Oldham College.
You’ll need:
GCSE Grade 4/C or above, or an equivalent qualification, in Maths and English
Any previous customer service, administration, financial or work-related experience would be helpful, but it isn’t essential.
What you’ll receive
Paid employment while gaining a nationally recognised qualification
A Level 3 Business Administrator qualification through Oldham College
Dedicated time to complete your college learning
Support and mentoring from experienced colleagues
Practical experience within a busy housing repairs service
Ongoing coaching, training and development
Excellent employee benefits, including generous annual leave, a pension scheme and healthcare cash plan
Valuable skills and experience to support your future career
At FCHO, we’re committed to investing in local talent and helping people build rewarding careers.
Join us and start building your future in business administration while helping us provide safe, quality homes and excellent services for our customers.
Interested?
Please submit your application before 11th August 2026.
Interview and Assessment dates to be confirmed.
Please note, we reserve the right to close this vacancy early should we receive a high volume of applications.
We are committed to building an organisation that represents a variety of backgrounds, perspectives, skills and are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know and we’ll do all we can.
The Company
At First Choice Homes Oldham, we’re all about being a community anchor organisation and making a positive difference where we work.
Our dedicated team delivers this every day through good quality, affordable homes, excellent services and thriving communities for customers living in our 11,500 homes across Oldham and surrounding boroughs.
We’re a significant employer in the local area and we’re ambitious to grow. We ensure colleagues enjoy working at FCHO, are developed and can build careers for successful futures.
Join us and become a part of a team passionate about providing homes we are proud of and improving lives.
The Benefits
30 days holiday
Generous pension scheme
Hybrid working
Family friendly policies
Our People
Chris Goode
Project Manager, Investment Delivery
"I've had great opportunities to learn and progress by working with internal and external partners to make a real difference to our homes and customers' lives."
Nazma Hussain
Contact Centre Advisor
“I enjoy helping our customers and working across teams to provide essential services for their homes.”
Angelise Johnston
Apprentice Joiner
“There are so many opportunities to learn and develop new skills.”
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