Support Assistant - Part time (25 hrs pw)

Salary £17,485

Location Southend

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We are looking for a Support Assistant on a part time basis of 25 hours a week spread across different shifts to provide high-quality person centred support to individuals in all aspects of daily living, promoting independence, tenancy sustainment, community engagement, and positive outcomes while ensuring services are delivered in line with Delta’s values, policies and procedures.

What you'll be doing

To support individuals with daily living activities, including personal care, tenancy sustainment goal setting and participation in meaningful activities.
Contribute to the development implementation, monitoring and review of support plans to ensure they reflect individual needs, aspirations and outcomes.
Ensure all support is delivered in accordance with organisational policies, procedures, legislative requirements, and safeguarding, health and safety standards.
Support the safe operation of the service, including medication administration, appointment support, and completion of routine operational tasks.
Communicate effectively with individuals, colleagues, families, and partner professionals to ensure coordinated and responsive support.

What we are looking for

QCF level 3 (or working towards this qualification).
The ability to effectively both alone and as part of a team
Commitment to always delivering excellence in customer service.
Basic understanding and promoting the needs, rights equality, and diversity of the people we support.
The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support.

Please note the office expectancy of this role is as follows: This role requires you to be based on site for the 25 hours per week. We require flexibility around working hours as shifts may vary on a weekly basis.

Benefits

The salary for this post will be £17,485 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days pro rata annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
25 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDLOW

The Company

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

The Benefits

Training and qualifications

Holiday trading

Healthcare cash plan

Shopping discounts

Volunteering hours

Mentoring programme

Our Values

We dare to be different and look for opportunities to evolve and experiment. We’re comfortable taking calculated risks and aren’t afraid to fail and learn from our mistakes. We’re confident in our abilities and the contribution we can make whilst being sensitive and responsive to the needs of our people, customers and communities.

We show our understanding for others in everything we do and continually look for ways we can be helpful. We always assume best intentions and approach each situation with a warm heart. We give our support wherever we can and go out of our way to be kind and considerate to each other and our customers.

We welcome ideas and opinions that are different from our own and look for ways to bring them into our organisation and work. We value diversity of experience and thought, and we’re proactive in addressing bias or prejudice wherever we find it. We treat everyone fairly and strive to be truly inclusive in every way.

We’re resolved to do our very best for the people we serve and our employees by being our best every day. We’re resilient in the face of difficulty, finding creative ways to overcome obstacles. We’re resolute in achieving our objectives and persist until we succeed. We’re focused in our pursuit of excellence and don’t compromise on quality.

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