This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
As Shop Manager, you will have overall responsibility for the day-to-day running of our large-format Burslem store. You'll lead and inspire a team of staff and volunteers, maximise sales, control costs, and ensure the shop provides an exceptional shopping and donating experience.
You'll play a key role in achieving income targets while maintaining high standards of presentation, compliance, and customer care.
Key Responsibilities
About You
Are you an enthusiastic, commercially minded, and people-focused Charity Shop Manager who could lead one of our Superstores? This is an exciting opportunity to combine retail excellence with a meaningful purpose, helping to generate vital funds that support our charitable work.
If you are an experienced retail manager who thrives in a fast-paced environment, enjoys developing teams, and has a passion for delivering outstanding customer service, we'd love to hear from you.
Why Join Dougie Mac?
At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.
As a Dougie Mac employee, you’ll benefit from:
• 🌴 35 days of annual leave, rising with length of service
• 🔄 Options to buy and sell annual leave
• 🏥 Hospice-paid Healthcare Cash Plan
• 💰 Competitive Pension Scheme
• ✅ DBS paid for by the hospice
• 📚 Learning & Development opportunities
✨ Join us and be part of a local charity that puts people at the heart of everything we do. ✨
Salary: £36,210 FTE per annum
Hours: 42.5 hours a week
Applications close: Sunday 9th August 2026
Interviews: w/c 11th August 2026
📩 How to Apply
Please complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification. See the Recruitment Process Document for more information.
📞 For more information, please contact:
Retail Team 📱 01782 344339
Applicants must have the right to work in the UK. Sponsorship is not provided.
We reserve the right to close this vacancy and interview early, in the event of a large number of applications.
Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
About Us
At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.
To find out more information click here.
The Benefits
Our Values
Compassion
Accountability
Respect
Excellence
Our Benefits
Documents
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