25 days annual leave plus bank holidays
Your Alliance Day – a day off on your work anniversary
Family
Friendly Leave
Enhanced Pension Scheme
Health Care
Cash Plan
Learning and Development opportunities
Discounts
Portal
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Fixed Term until 31st March 2027, 37 hours per week
Are you someone who enjoys being out and about, meeting people and making a real difference in your community?
We're looking for an enthusiastic and proactive Neighbourhoods Caretaker to join our team in this brand-new role. This is a fantastic opportunity for someone who enjoys working independently, solving problems and delivering great customer service while being out in our neighbourhoods every day.
As our Neighbourhoods Caretaker, no two days will be the same! You will be working out and about in our local community building relationships with customers and carrying out internal and external building checks, resolving issues as they occur.
Whether you're chatting with residents, reporting repairs, carrying out minor handyperson tasks, supporting our garden tool hire pilot, or helping to keep communal areas clean and litter-free, you'll play a key role in creating places people are proud to call home.
About You
You will have great customer service and interpersonal skills. You will be proactive, practical and be able to demonstrate flexibility where needed.
Gardening or DIY skills would be great, but a willingness to learn is just as important. Knowledge of Health & Safety or building management is a bonus, but we'll provide all the training and support you need to succeed.
As this role involves travelling across our communities, a van will be provided so you'll need a full driving licence.
We review applications as they are received and may close the vacancy early, so apply today if you're interested in helping us build stronger, safer communities across North Somerset.
If you are an internal candidate and interested in this as a secondment, please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered,
Alliance life
At Alliance, we create places our customers are proud to call home. Across more than 7,000 homes, our teams care deeply about the people and communities we support. We want our customers to feel they belong, feel safe and have the opportunity to thrive.
We’re a purpose-led organisation with a strong performance culture, where colleagues are supported to bring their best every day. We call this being on your A-Game, using the right mindset and skills to deliver great outcomes for customers, colleagues and stakeholders, with compassion and care.
Our A-Game standards outline the behaviours we ask our colleagues to live by:
• We are all about the customer
• We are one team
• We are easy to do business with
• We are striving for excellence
• We are forward thinking
Bring your authentic self
We’re committed to building a workforce that reflects the diversity of our customers and communities, and to creating an environment where colleagues can truly be themselves at work. Our colleagues consistently tell us we’re a great place to work through our colleague survey, which uses the internationally recognised Great Place to Work Trust Index.
We’re continuing to build an inclusive workplace where everyone has the opportunity to grow, succeed and be recognised for the great work they do.
We welcome applications from people of all backgrounds, identities and experiences.
We are proud to be a Disability Confident Leader. As part of this, we guarantee that any individual with a disability will get an interview if they match the minimum essential criteria for the role. We also adopt the same principles for members of the LGBTQ+ community or those from Global Majority backgrounds.
We want everyone to feel supported throughout the recruitment process, so please let us know if there’s anything we can do to help you showcase your talents. This could include adjustments relating to a disability or neurodiversity, such as dyslexia, or arranging interview times around childcare or caring responsibilities.
Our Agile Working
Depending on your role, you’ll have the flexibility to work from one of our office hubs, from home, or while out and about using one of our mobile hotspots.
We’ve invested in flexible workspaces and technology so you can work in a way that supports both your wellbeing and work/life balance. How this works in practice will always be considered alongside the needs of the business, our customers and your team.
Our head office in Portishead is located by the Marina, with free parking and easy access to shops, restaurants and supermarkets. Our offices in Portishead and Weston-super-Mare have both been newly refurbished, creating modern, collaborative and welcoming spaces to work.
If you need any support with your application, please call 03000 120120 or email askhr@alliancehomes.org.uk and we will be happy to help.
Our People Team reviews and acknowledges every application we receive, so please keep an eye on your inbox for updates (and check your spam folder just in case).
*dependant on role
The benefits
25 days annual leave plus bank holidays
Your Alliance Day – a day off on your work anniversary
Family
Friendly Leave
Enhanced Pension Scheme
Health Care
Cash Plan
Learning and Development opportunities
Discounts
Portal
Wellbeing
Programme
Make the
Difference Day
Employee
Assistance Programme
Documents
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