Flexible working
Pension scheme
Development plan

Support Services Assistant

Salary £24,000
Location Leeds
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This is a Permanent, full time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Please note that this vacancy may close early if sufficient applications are received.

Reporting to the Facilities Manager, who is based in Bristol, you will be assisting all support service teams with duties relevant to their area.

This is an exciting opportunity for those that are looking to take their first step in a career within facilities.

Hours
On a full-time basis, you will work a seven-hour day, 35 hours a week Monday to Friday. Default hours will be 7.30am – 3.30pm.  However, please note that the nature of the work will require some flexibility, both during the week and very occasionally at weekends. 

Please note this role is an office based position within our Leeds office.

Duties and responsibilities

  • To assist the Facilities Manager in providing facilities services efficiently to meet or exceed all Service Level Agreements; 
  • Facilities-related work and or the use of the building by contractors, for e.g. the access system/arrangements, inductions, car parking, unlock/lock up, desk moves, equipment distribution, minor repairs;
  • To support the remote IT service desk with onsite tasks
  • To provide support for our Central Service team with print, copying and postal tasks
  • To ensure other office administrative tasks are processed within the timescale required, for e.g. to receive and process hand delivered and couriered mail, checking/ordering stationery;
  • To answer and accurately place incoming telephone calls and emails;
  • To greet callers who ring the doorbell/intercom and limited reception duties;

Skills required/Key competencies

The ideal candidate will be practical, service orientated, have good telephone manner and be able to communicate well in writing and verbally. You will be comfortable with using office technology including Microsoft Office and basic computer hardware such as screens, keyboards and other devices. You will have good organisational skills, including attention to detail, and have the self-motivation and initiative to work on your own as well able to work in a wider team. 

 

Experience required

Previous administration experience in an office environment, undertaking similar duties to those outlined and dealing with service providers and contractors is desirable. However, good customer service and a practical aptitude are equally important and consideration will be given to candidates who can demonstrate other practical skills relevant to the role and common sense.

Education required

A good standard of education including Maths and English GCSE or equivalent.

The Company

Lyons Davidson is a national law firm providing legal services to businesses and individuals.

We pride ourselves on the level of service our experts offer. Our ability to deliver a consistent and high-quality service has allowed us to develop strong relationships with a number of business partners such as insurers, banks and membership organisations that rely on us to give their customers and members the help and advice they need.

The Benefits

Below is just a taste of what you can expect working for us.
To see the full list of benefits, please click here.

Excellent Annual Leave & Welfare Benefits

Health Cash Plan & Gym/Lifestyle Benefits

Work Life Balance & Dress for Your Day

People Focused Recognition & Referral Schemes

Development & Routes to Qualification

Diversity & Sustainability

We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team at careers@lyonsdavidson.co.uk.

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Closing

in X days

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