Salary £30,000 - £35,000
Location Dundee
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Area Manager Food Services – Greggs Dundee

Location: Field-Based Dundee 

About the Role

We are looking for an experienced and passionate Area Manager to join our growing franchise operations team. This is a unique opportunity to play a pivotal role in the successful launch of new Greggs franchise locations while ensuring existing stores consistently deliver exceptional brand standards and operational excellence.

Working closely with Contract Managers, Franchise Brand Managers, and key stakeholders, you will lead training, compliance, and operational support across a portfolio of sites nationwide. From pre-opening preparation through to ongoing performance management, you will be instrumental in driving compliance, capability, and commercial success.

What You'll Be Doing

New Store Openings & Training

  • Lead and support the successful opening of new franchise locations across the UK.
  • Deliver comprehensive pre-opening training programmes to store teams and management.
  • Ensure all site teams fully understand and operate in line with franchisor standards and procedures.
  • Support recruitment and onboarding activities for new store openings.
  • Coordinate and manage franchise training plans, course attendance, and development programmes.

Compliance & Operational Excellence

  • Conduct regular site visits to assess operational performance, training effectiveness, and compliance with brand standards.
  • Monitor adherence to franchisor regulations and implement corrective actions where required.
  • Partner with Contract Managers and Brand Managers to address audit findings and restore compliance.
  • Maintain and manage training matrices, providing monthly performance and compliance dashboards across your region.
  • Support the delivery of franchisor audits and ensure action plans are completed effectively.

Stakeholder Management

  • Build strong relationships with key stakeholders across MFG, Greggs, and franchise partners.
  • Work collaboratively with Contract Managers to ensure consistent operational standards.
  • Attend and contribute to monthly meetings at Head Office, sharing insights, progress, and best practice.
  • Provide cover and support for other Area Managers and Brand Managers when required by the business.

About You

We're looking for a self-motivated operational leader who thrives in a fast-paced retail and foodservice environment.

Essential Skills & Experience

  • Minimum 2 years' management experience within a Quick Service Restaurant (QSR) environment.
  • Level 3 Food Hygiene qualification (minimum).
  • Strong understanding of retail, foodservice, and forecourt operations.
  • Excellent communication and stakeholder management skills.
  • Strong planning, organisation, and time-management capabilities.
  • Ability to work independently while collaborating effectively with wider teams.
  • Proven ability to drive compliance, training, and operational standards.
  • Sound understanding of relevant food safety and operational legislation.

Please note: This is a field-based position requiring extensive travel across the UK. Flexibility is essential, and additional hours may occasionally be required to support business needs and new store openings.

The Company

MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.

We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

Private Healthcare

Life Insurance

Enhanced Pension Scheme

Employee Assistance Programme

Training & Development

Employee Recognition Scheme

Volunteer Days

Online Discounts

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

Nevinda Sanka Silva,
Regional Manager

"Joining MFG has provided me with an exceptional opportunity to contribute to our company’s ambitious expansion plans, as we continue to manage existing MFG sites and integrate new Morrisons fuel stations into our network. At MFG, we are dedicated to delivering exceptional service and a dual-fuel strategy for the future of mobility across the nation."

Vicki Pitcher,
HSE Manager

"MFG has provided me with the opportunity and training to develop in the direction of my chosen career path. I now support the infrastructure team and am working in a more Health and Safety focused role. I have completed the IOSH Managing Safely Course and MFG supported me in completing my NEBOSH qualification."

Maria Eaton,
Finance Director – Finance Operations

"MFG always identifies and rewards great performance. Employees are passionate about the business and the role that they each play in making it a great success."

Nick Perduno,
EV Programme Manager

"MFG has given me a fantastic opportunity to help our ambitious plan of rolling out ‘EV Hubs’ across the country. The company’s successful growth whilst remaining relatively small, in respect of staff numbers, creates a feeling of working for a ‘family business’ and being part of that family."

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