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Contracts Manager

Salary Competitive
Location St Austell, Cornwall (Head office)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Contracts Manager

Gilbert & Goode ¦ Cornwall & Devon

  • Competitive salary
  • Car allowance
  • Pension
  • Medical Healthcare (Medicash)

Build more than homes. Build communities. Build a career.

Gilbert & Goode is a leading South West housebuilder, renowned for delivering high-quality homes and creating thriving, sustainable communities across Cornwall and Devon. Founded in 1972, we have over 50 years’ experience in building inspiring places to live and providing outstanding customer experiences — recognised by our 2026 In-house Platinum Award for Customer Satisfaction.

We’re looking for an experienced and commercially astute Contracts Manager to join our team and play a pivotal role in delivering high-quality contract and supplier management across our organisation.

In this role you will successfully plan, manage, and deliver construction projects in line with the organisation’s business plan, ensuring developments are completed safely, on time, within budget, and to the highest quality standards. 

Key Responsibilities:

  • Manage the full contract lifecycle from procurement through to delivery and renewal
  • Develop and maintain strong relationships with suppliers and key stakeholders
  • Monitor contract performance, ensuring service levels and KPIs are achieved
  • Identify risks, issues, and opportunities, implementing mitigation strategies
  • Lead contract negotiations and variations to secure best value
  • Ensure compliance with relevant legislation, policies, and governance frameworks
  • Provide expert advice and guidance on contract management and procurement
  • Produce reports, insights, and recommendations to support decision-making

We’re looking for someone who combines strong commercial awareness with excellent relationship-building skills.

Essential Skills & Experience

  • Level 6 Qualification or equivalent
  • CSCS Black card holder
  • Proven experience in contract management within a complex organisation
  • Strong negotiation and supplier management skills
  • Solid understanding of contract law and procurement processes
  • Excellent analytical and problem-solving abilities
  • Ability to manage multiple contracts and priorities effectively
  • Strong communication skills, with the ability to influence at all levels

Desirable

  • Relevant professional qualification (e.g. CIPS, IACCM/WorldCC, or equivalent)
  • Experience working within a regulated or public-sector environment
  • Knowledge of governance, compliance, and risk management frameworks

Why Join Gilbert & Goode?

Bring your skills to a company with a strong regional reputation and a values‑led purpose.

🌱 We build more than homes — we create places where life unfolds.
At Gilbert & Goode, we are committed to “building inspiring homes and creating lasting memories”, placing customers at the heart of everything we do.

🏆 Award‑winning customer satisfaction.
We proudly hold the In‑house 2026 Platinum Award for Customer Satisfaction, reflecting the trust our customers place in us and the exceptional buying experience we deliver.

🏡 A leading regional housebuilder with purpose.
Since 1972, Gilbert & Goode has grown into one of the South West’s most respected new homes developers, creating inspiring neighbourhoods across Cornwall and Devon.

❤️ Your work has real social value.
As part of Ocean Housing, our profits are gift‑aided back to support the delivery of affordable housing. This means your contribution directly helps provide homes for local people and strengthens the communities we serve.

🤝 Community‑first approach.
We believe the most successful developments are shaped by the people who live in them. Community voices influence our designs, ensuring our homes and neighbourhoods genuinely meet local needs.

Alongside this sense of purpose, you’ll join a supportive, collaborative, and forward‑thinking team, based at our St Austell headquarters with strong local roots and a deep commitment to the region.

We are passionate about creating an inclusive workplace where everyone feels supported to perform at their best.

🌟 Our Benefits

We offer a flexible and supportive working environment, plus an excellent benefits package:

  • 27 days’ holiday plus bank holidays
  • 10% car allowance
  • Professional membership fees paid
  • Company sick pay scheme
  • Workplace pension with death-in-service benefit
  • Home office work payment
  • Medicash health plan (including dental and optical cover)
  • Cycle to Work scheme
  • Rewards and recognition programme
  • On-site parking
  • Employee Assistance Programme
  • Family-friendly policies

📅 Key Dates:

  • Closing Date: Monday 29th of June 2026
  • Interviews to be held: Tuesday 7th of July 2026 at Stennack House, St Austell

We may close this vacancy early if we receive sufficient applications—so apply soon!

With a reputation for creating inspiring new homes, Gilbert & Goode has grown from humble beginnings in 1972 to become one of the South West’s leading new homes developers. Putting our customers at the heart of everything we do we are committed to delivering exceptional new homes that you will enjoy living in for years to come.

Gilbert & Goode is proud to promote and retain excellent relationships with local landowners, stakeholders and supply chain to bring the best opportunities, sustainable local products and services to create inspirational neighbourhoods whilst investing into the local community by making contributions towards highways, schools and local facilities.

“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Generous Holiday Entitlement

Healthcare Benefits

Occupational Sick Pay Scheme

Pension which includes Death in Service Benefit

Winners of the In-house Platinum Customer Satisfaction Awards 2026

For over 25 years, In-house Research Ltd has empowered housebuilders and social housing providers with research that makes a difference. Specialising in customer satisfaction tracking, tenant satisfaction measures, and transactional research— we help to measure success, identify opportunities, and take meaningful action. Trusted by over 70% of the UK’s largest housebuilders and 5 of the 10 largest social housing landlords, we turn insights into better outcomes.

“Our in-house score is important because it shows how well we meet core consumer standards, including clear communication, quality at handover, fair treatment, and customer confidence. It also gives us reliable evidence of performance across the entire customer journey, helping us improve and demonstrate accountability.'
Sue Warwick, Director of Gilbert and Goode”

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