Internal Sales Coordinator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IG Masonry Support is a leading innovator in the field of bespoke masonry support products. We are seeking a Internal Salesperson to join our team in Swadlincote. In this role, you will provide essential administrative support for our external sales team along with proactive sales approach in growing sales and increasing our quote conversion rates and ultimately market share. This is a dynamic proactive position that requires exceptional organizational skills, tenacity and a dedication to delivering outstanding customer service.
Key Responsibilities
- Logging Technical Sales Managers activities, schedule updates and prospects onto Keylink (CRM).
- Making outbound calls to customers, chasing leads, schedules, making appointments and obtaining drawings for new projects/prospects.
- General admin support for external sales team.
- Closing orders and negotiating margins with distributers
- Ensure the accuracy of accounts and contact data in Keylink (CRM), continuously updating records.
- Manage project schedules and diligently follow up on Next Action Dates (NADs) and inputting of Expected Order Dates (EOD’s) for both IG Masonry Support & Keyfix outstanding quotations.
- Proactively contact Buyers, Quantity Surveyors & other stake holders to arrange meetings gather project information and updates.
- Alert internal managers to important changes in project schedules e.g. project ready for a full schedule or EOD’s.
- Research and log new potential business prospects, regularly monitoring and updating the project progress.
- Provide exceptional customer service, promptly addressing queries and phone calls.
- Monitor emails, ensuring a swift response.
- Collaborate with the office team to exceed individual, team and Company targets.
- Demonstrate a willingness to learn and expand Company and product knowledge.
- Champion Health and Safety in the workplace, maintaining personal safety and addressing unsafe behaviour is observed.
Key Skills & Competencies
- Proven administrative experience, ideally in construction sales or related field.
- Exceptional organisational and time-management skills.
- Confident communicator, with strong interpersonal skills.
- Proficiency in data management and record keeping, including use of Microsoft Office Packages.
- Customer service orientated.
- Ability to prioritise tasks efficiently in a fast-paced environment.
- Target driven and ambitious to progress.
- Able to develop positive working relationships with colleagues and external customers
- Confident in making outbound calls and sometimes cold calls to develop sales opportunities
Salary & Benefits
- Competitive Salary
- 33 holidays a year, inclusive of Bank Holidays which increases with service (option to sell/carry over).
- Enhanced Company Maternity and Paternity pay.
- Westfield Health Cash Plan.
- Long service awards.
- The opportunity to progress your career within a fast growing, innovative Company.
- Staff rewards and discounts on our KeyStaff platform.
- Health Assured (Employee Assistance Program).
- Life Assurance.
- Fitbit Care Programme.
The Company
Established in 2015, IG Masonry Support has built a solid reputation in the high rise building sector for the development and manufacture of innovative stainless steel masonry support and brick slip soffit systems. Combining optimum performance with design flexibility, IG Masonry Support’s range is widely specified and installed in a wide range of high profile projects. With ongoing growth, IG Masonry is now a multisite operation with locations in Swadlincote and Overseal (South Derbyshire), and, Cookstown (N. Ireland) to service both UK and Irish construction markets.
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