System & Digital Solutions Officer

Salary £26,133

Location Luton

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Systems & Digital Solutions Officer – 37.5 hours per week

Starting salary £26,133 per annum with room to develop and progress through the pay grade banding up to £28,143 per annum.

We are looking for a dedicated, enthusiastic Systems & Digital Solutions Officer to maintain our electronic patient record system whilst ensuring its optimal performance. You will play a key role in the smooth running of the system and provide training and assistance to users with queries as they arise.

Key Responsibilities:

Manage, maintain and develop the full range of SystmOne functions
Deliver system training to new and existing staff
Represent Keech at system meetings and within networks to share knowledge and best practice
Manage NHS smartcards and NHS mail accounts
Ensure data quality & support with production of care data reports

What we’re looking for:

Excellent knowledge of digital applications and system design
Advanced excel knowledge and working knowledge of other Microsoft Office programs
Excellent problem solving skills and ability to develop digital solutions
Excellent organisation & communication skills

Why join us:

A competitive salary and generous annual leave
Ability to carry over your existing NHS pension scheme
Healthcare scheme
Free car parking and cycle to work scheme
Career development and progression opportunities
A caring, supportive and inclusive environment

For further details, please see the Job Description and Person Specification below.

As an equal opportunity and disability confident leader accredited employer, we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.

We reserve the right to close this vacancy early if sufficient applications are received.

If you require any assistance completing the application form, or would like to arrange an informal chat about the role, please contact recruitment@keech.org.uk

Interview date: 7th July 2026

Please don't use AI in your application, we want to hear from you, not ChatGPT.

The successful applicant will be required to undertake a basic disclosure and barring services (DBS) check.

The Company

Keech Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire. Children and their families in Bedfordshire, Hertfordshire, and Milton Keynes. At home, in hospice, or wherever we’re needed.

As a teaching hospice, our exceptional people, training, and facilities are helping local communities to live and die well.

Benefits

Competitive
salary

Cycle-to-work*
scheme

Support with health and wellbeing

Training and development

Staff representative group*

Cash
health plan*

*Dependent on role.

Our Locations

Testimonials

Faith

“Having worked for my previous employer for over 12 years, moving to a new organisation was always going to be daunting. I am glad I made that leap! I was welcomed into the team from day one and have always felt supported by my manager and the wider team.”

Lesley

“I love my role at Keech Hospice, it's a real privilege to support families on their journey. Keech is such a beautiful place, and everyone has the same ethos and values. Making the difference when it matters the most.”

Laurence

“I love working at Keech Hospice Care because you see and feel the difference you are making first-hand. I feel trusted and valued here as the specialist in my area. Every day is different and I love being able to work with various departments.”