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Communal Meter Coordinator

Salary £25,877.80 per annum
Location St Austell, Cornwall (Head office)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

🌟 Join Ocean Housing as our new Communal Meter Coordinator! 🌟

Location: Cornwall
Department: Neighbourhood Services
Contract: Fixed term contract until 31st March 2028, Full-time (37 hours)
Salary: £25,877.80 per annum

🌱 Make a real impact in our communities

At Ocean Housing, we provide safe, secure, affordable homes for people across Cornwall. We’re passionate about delivering great customer service, protecting our residents, and improving our homes for the future.

We’re now looking for a Communal Meter Coordinator to play a key role in managing and modernising communal utility metering across our housing stock. This is an exciting opportunity to support smarter, greener energy usage while ensuring accurate billing and improved customer experience.

This role is perfect for someone who loves being organised, enjoys problem‑solving, and takes pride in keeping things running smoothly.

🔧 What you’ll be doing

As our Communal Meter Coordinator, you will:

  • Create and maintain an accurate inventory of all communal utility meters across Ocean’s homes
  • Coordinate the rollout of smart meters—working with utility providers, contractors, and colleagues
  • Support safe working by identifying risks such as asbestos backboards and arranging appropriate removal
  • Keep meter data accurate and up to date within our housing management system
  • Record essential meter readings to ensure correct billing for our customers
  • Carry out customer consultations to keep residents informed
  • Help align Ocean’s meter records with the National Grid to avoid unnecessary energy costs

This work directly contributes to efficiency, sustainability and the wellbeing of residents across Cornwall.

💡 What we’re looking for

You’ll be great in this role if you have:

Essential

  • GCSEs (Grade 4–9 / A–C) in English and Maths, or equivalent
  • Understanding of smart energy meters – or the ability to learn quickly
  • Experience dealing with utility providers
  • Awareness of asbestos and other hazardous materials
  • Good understanding of safe working practices and health & safety
  • Clear communication skills (written and verbal)
  • Ability to use IT systems accurately
  • Ability to work independently and manage your own workload
  • Your own vehicle and ability to travel to different sites

🌱 Why work for Ocean Housing?

  • A friendly, inclusive, values‑driven workplace
  • Opportunities for professional growth and development
  • A role that makes a real difference in local communities
  • Being part of an organisation committed to sustainability and innovation

Our Benefits Include

  • 27 days holiday + bank holidays
  • Professional membership fees paid
  • Company sick pay scheme
  • Workplace pension with death in service benefit
  • Home office work payment
  • Medicash health plan (including dental & optical)
  • Cycle to work scheme
  • Rewards & recognition programme
  • On-site parking
  • Employee assistance programme
  • Family-friendly policies

📅 Key Dates:

  • Closing Date: Monday 15th of June 2026 (Midnight)
  • 1st Interviews to be held on: Monday 22nd of June 2026 (Face to Face at our offices in St Austell)

📣 Ready to shape the future with us?

If you’re enthusiastic, organised, and passionate about helping us deliver safer, smarter solutions for our residents, we’d love to hear from you.

👉 Apply today and help us build a workforce that makes a difference.

Please note: We may close this vacancy early if we receive sufficient applications, so don’t delay—apply today!

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Generous Holiday Entitlement

Healthcare Benefits

Occupational Sick Pay Scheme

Pension which includes Death in Service Benefit

Winner
Best Place to Work at Cornwall Business Awards 2022
Sponsored by the Skills Hub

“This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!”

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