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Assistant Vice President - Operations Business Risk & Control

Location London
Department Operations Services - Operations Business Risk and Controls
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Operations Business Risk & Controls is responsible for overseeing the Bank’s resilience programme, third parties management and executing operational risk management programme for 1LoD in line with the Bank’s ongoing ERM project. As an Assistant Vice President – Operations Business Risk & Controls, you will be responsible for performing control testing and Quality Assurance reviews, providing feedback within the RCSA process and ensuring that the teams under Chief Operating Officer (COO) maintain adequate controls while staying informed of deficiencies or policy breaches. You will monitor and track issues from various channels, such as self-identified issues or internal audit findings to ensure timely remediation plans and action items, while preparing and validating accurate MI reports and risk assessments in accordance with bank procedures. This is a full time permanent position.

Key responsibilities

  • Support the department to work with the front line operational support teams to execute 1LoD operational Risk Management programmes, including RCSA, KRI, Operation Risk Events (ORE) and external events
  • Analyse any emerging trends, incidents and ORE with COO functions to help identify any underlying issues and assess potential risks or impact and establish appropriate solutions, remedial actions and controls
  • Conduct control testing, including Quality Assurance testing and support the department to check teams in COO functions have adequate RCSA controls and escalate any deficiencies, policy breaches and overdue actions by working closely with the nominated operational risk co-ordinator for each team
  • Liaise with relevant team in COO functions to monitor the progress of customer compliant cases to the highest standard of customer care and resolve the complaint satisfactorily in accordance with FCA and TFC principles
  • Produce business statistics for team and department, including MI and KRI
  • Verify the report and timely submit to Head Office, Management Team, Regulatory bodies and other relevant internal departments
  • Coordinate various team/department tasks, support new projects and initiatives by proactively taking up new opportunities in learning and participation
  • Responsible for the relevant testing, implementation and business requirements’ preparation for new system

 Requirements

  • Degree educated in Finance, Economics, Accounting or other relevant subjects
  • Solid experience in similar department or business stream within Financial Services industry, ideally in Banking
  • Good knowledge and understanding of operational risk, mitigating risk and control frameworks
  • Knowledge of corporate and retail banking products is preferable
  • Excellent verbal and written communication skills
  • Experience in people management is advantageous
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Team player
  • Able to deliver operational risk and control changes within the timeframe
  • Attention to detail

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.  

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through: 

  • access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute 

  • 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge 

  • regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network 

  • exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile 

  • developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme  

  • encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week 

  • embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career 

  • promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions 

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including: 

Celine Luo
Assistant Vice President, Financial Crime and Compliance

Bank of China is a great platform for everyone who wants to gain different knowledge and self-development. I started as a Junior Associate and had the opportunities to gain invaluable working experience in two different departments. I am happily working here, as an Assistant Vice President in the Financial Crime and Compliance department. I believe I will continue to grow here, not only in my career development but also in my personal wellbeing.

Daniel Shulakov
Senior Associate,
Credit Management

I joined Bank of China as a university graduate and I believe I have found the best place for me. From the first day my priority was always to learn. This was quickly recognised by my department, which provided me with the platform to grow, and my colleagues have been very helpful in the guidance they have provided me with along my journey. There are ample opportunities to grow with the Bank and it all depends on how much one would like to develop themselves.

Rita Cobbold
Vice President – Head of Customer Due Diligence, CFU Middle Office

I have been working at Bank of China for almost 8 years. In March 2022 I was promoted to VP - Head of Customer Due Diligence and I lead the CDD Unit. There are so many great things about working for the company. My favourite is probably the Bank’s commitment to identifying talent and nurturing them to develop into great leaders. The Bank embraces employees of all experience levels, backgrounds, and beliefs. They understand the value of a diverse team and make efforts to hire a variety of people. Working here has really enhanced my knowledge, my understanding of different cultures, leadership skills and a sense of direction for the future.

Ashley Watson
AVP – Security Operations & Risk Manager, General Administration

Over the past four years at Bank of China UK, I have had the opportunity to grow both professionally and personally in my role as the Security Operations and Risk Manager. My role involves safeguarding the bank’s operations through robust risk management and proactive security strategies. Every day brings new challenges, and the dynamic nature of the role keeps me engaged and motivated. One of the most rewarding aspects of working here is being part of a truly diverse and multicultural environment. Collaborating with colleagues from different backgrounds has broadened my perspective and enriched both my professional and personal experiences.

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