Digital Skills Volunteer
This is a , vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Join us as a Digital Skills Volunteer and make a real difference. In this rewarding role, you’ll support our staff and volunteers to build confidence using everyday digital tools like Microsoft Teams, Word, and Excel, providing friendly one-to-one guidance and troubleshooting. With flexible 3 to 4 hour shifts, full training, and expenses covered, this is a fantastic opportunity to develop your own skills while empowering others in a supportive hospice environment. If you’re patient, approachable, and passionate about helping people grow their digital confidence, we’d love to hear from you.
What You’ll Be Doing
You’ll provide:
- One-to-one support for staff or volunteers, helping them build confidence using Office 365 applications.
- In-person guidance and troubleshooting to resolve issues and answer digital skills queries.
- A welcoming and inclusive learning environment where individuals feel comfortable asking questions and developing new skills.
- Collaborative support alongside the Learning & Organisational Development team, using digital training to boost creativity and help colleagues work more efficiently and effectively.
Who We’re Looking For
We’d love to hear from you if you:
- Demonstrate a good working knowledge of Microsoft Teams, Word, Excel, and other Office applications.
- Communicate clearly and build strong relationships, with the ability to explain complex information in a friendly and accessible way.
- Show patience and curiosity when supporting individuals who may be less confident with technology.
- Bring a passion for learning and a genuine desire to help others develop their digital skills.
- Offer experience in teaching, coaching, or mentoring. This is beneficial but not essential.
Can offer one morning or afternoon per week (a few hours still make a big difference!)
What’s in It for You?
- The opportunity to develop and learn within a professional team
- The chance to make a meaningful impact while developing your own skills
- Full training to refresh or enhance your knowledge and keep everyone safe
- Full travel expenses paid or reimbursed
- A supportive environment where your contribution is truly valued
What You Can Expect from Us
As a volunteer, you can expect:
- To be treated fairly and equitably in line with hospice values
- A clear understanding of your role and responsibilities
- Appropriate training tailored to your role
- Ongoing support and guidance
- The resources and equipment needed to carry out your role
- A safe environment that respects health and safety
What We Ask in Return
We ask our volunteers to:
- Reflect the values, goals and standards of Ashgate Hospice
- Place patient care at the centre of everything you do
- Follow our Health and Safety Policy, Volunteer Policy, Code of Behaviour and Volunteer Handbook
- Participate in relevant training and development
- Seek support when needed
- Carry out duties professionally and safely
Join us and help support those who support others.
Important Information
Volunteers must be aged 16 or over
- All volunteers are required to complete:
- Volunteer Statutory Training (3 hours)
- Ashgate Hospice Volunteer Induction (3 hours)
- Local role-specific training will be provided
- Confidentiality around patient and hospice information is essential
- This role will require a standard DBS to be completed
Interested?
Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.
To find out more about this role, please email:
Kirstie.Cashmore@ashgatehospicecare.org.uk
For general volunteering enquiries:
01246 568801
peopleservices@ashgatehospice.org.uk
Who we are
For more information about us, please visit our website here.
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