Business Administration Apprentice
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
If you’re looking to start your career in a fast-paced, commercially focused environment where you can gain valuable business administration experience, look no further. Our Recoveries Department is one of the largest in the country, offering a fantastic opportunity to develop your skills while playing a key role in supporting major client relationships.
This role is an excellent first step into a professional services career. As a Business Administration Apprentice, you’ll gain hands-on experience in management information, client reporting, quality processes, and systems improvement, all while working alongside experienced professionals who will support your development.
You will have the opportunity to earn while you learn, developing practical skills that are highly valued across the legal and professional services sectors. As part of this role, you will complete a Level 3 Business Administration Apprenticeship, with dedicated off-the-job training delivered by an approved provider.
Working as part of our high-performing Recoveries team, you will contribute to delivering high-quality client reporting, supporting audits, and enhancing our systems and processes. You’ll be joining a nationally recognised department known for its scale, expertise, and commitment to excellence.
Main responsibilities:
- Proactively consider conduct risk in line with company policies, procedures, and professional standards
- Support departmental training and ensure knowledge of conduct risk is regularly refreshed
- Promote and uphold Treating Customers Fairly (TCF) and Consumer Duty principles
- Deliver a high standard of service, ensuring fair outcomes for clients and their customers
- Produce and deliver accurate management information and client reports in line with KPIs
- Support development and improvement of reporting processes
- Help to maintain quality accreditations, including ISO 9001, ISO 27001 and Lexcel
- Assist with data cleansing for case selection and client reporting
- Support client audits, including file and call reviews
- Assist with drafting responses to defendant complaints
Our entry requirements:
- 3 A-levels at grade C or above, or equivalent Level 3 qualification
- 5 GCSE’s including Maths and English at grade 4 or above
The company
With a full-service offering and a diverse client base, Wilkin Chapman Rollits continues to grow, while maintaining our commitment to quality, innovation, and client-focused service.
We know that happy, motivated employees drive success, and a strong, forward-thinking culture benefits everyone. That’s why we provide the tools, support, and opportunities our people need to thrive.
With our combined roots stretching back over 300 years, we are the largest law firm operating out of Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. We combine deep local and sector knowledge with the strength, resources, and reach to handle any challenge—offering the best of both a large firm and a trusted, client-focused partner.
We invest in your career, offering a great benefits package and a supportive, sociable working environment. You’ll be joining a community of like-minded professionals who value collaboration, innovation, and excellence across our locations in Grimsby, Lincoln, Louth, Hull, York and Beverley.
At Wilkin Chapman Rollits, we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture, fuels our growth, and creates opportunities for our colleagues to develop and succeed. As a Disability Confident and Armed Forces Friendly employer, we are dedicated to an inclusive environment where everyone feels seen, heard, and supported.
The Benefits
The benefits
We recognise the importance of looking after you and your family, which is why we offer an excellent package of benefits to help you achieve a healthy work-life balance.
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