Admissions and Enquiries Assistant

Salary £24,826 -£25,511

Location Scunthorpe, England

The vacancy

We are seeking a friendly, organised and customer‑focused Admissions and Enquiries Assistant to support prospective learners from their first enquiry through to enrolment across our Further and Higher Education provision.

This is a key front‑line role within the Admissions and Enquiries team, providing accurate information, advice and administrative support to ensure a positive and engaging experience for applicants. Working closely with colleagues across the organisation, you will help maintain accurate learner records, meet application timescales and contribute to the continuous improvement of admissions processes.

Essential Criteria

Level 2 qualification or above (or equivalent relevant experience), plus GCSE English and Maths at grade C/4 or above
Experience in an administrative, data‑focused or customer‑facing role
Strong IT skills, including confident use of Microsoft Office applications
Excellent communication skills, both written and verbal
High attention to detail with a strong commitment to customer service

Key Responsibilities

Respond promptly and professionally to course and admissions enquiries from prospective students
Provide clear and accurate information on courses, entry requirements and admissions processes
Process FE and HE applications within agreed timescales
Maintain accurate and up‑to‑date learner records and data systems
Work collaboratively with colleagues to improve and streamline admissions processes
Support the day‑to‑day administration of the Admissions and Enquiries team
Contribute to a positive, inclusive and supportive student experience

Why Join Us?

Competitive salary
30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas.
Professional development opportunities.
Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme.
On-site gym & florist (site dependent).
Access to our In-house Food Hall & Coffee Shops

Additional Information

Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.
Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Closing date: 29th May 2026

Interview will be held on 11th June 2026

If you would like to discuss the role informally or have any questions, please contact staff.recruitment@dncolleges.ac.uk.

About us

North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.

We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes.

Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.

The benefits

All employees at DN Colleges Group enjoy a generous annual leave allowance, as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks, no longer than 3 weeks, to enjoy a healthy work life balance.

DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees, designed to help you stay at your best or to assist and provide support when you need it.

On site
nursery

Generous annual leave

2 weeks off at Christmas

Electric car scheme

Vivup – Employee Wellbeing and Benefits platform
Wellness initiatives, onsite during your working week. This could include health visitors, financial advisers, or physio specialists.
Onsite fitness classes, at lunchtime or after work in conjunction with our Sports colleagues.
Cycle to Work and Electric car scheme
Free Eye Care Vouchers
Discounted Hair and Beauty services
On site nursery
Online access to Remploy which is our 24/7 confidential mental health and counselling resource.
In house counselling/safeguarding specialists to assist in Wellbeing

Lets Teach Programme
Let’s Teach The LET’s teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.

Let’s Bloom
The LET’s Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme, working closely with the Learning Enhancement Team, capturing their experimentation in a journal.

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