Senior International Client Payroll Executive
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
At IRIS FMP International, part of the IRIS Software Group, we help businesses pay their people across the world - accurately, on time, and in full compliance with local laws.
Our International Operations team manages payroll delivery in multiple countries, working closely with clients and in-country payroll partners to make sure everything runs exactly as it should. We’re organised, precise, and great at building strong, long-term relationships.
We’re now looking for a Senior International Client Payroll Executive to join us on a fixed-term contract until January 2027, covering maternity leave.
☁️ What the Team Does
Our team sits at the heart of international payroll delivery for IRIS.
We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule.
Each Advisor looks after a small group of key clients (typically 5-10) covering 10–15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you.
💡 What Will You Be Doing?
- Manage the end-to-end payroll process for your portfolio of international clients
- Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness
- Act as the main client contact - answering questions, resolving issues, and keeping everyone informed
- Track key deadlines and make sure every payroll cycle stays on schedule
- Support audits and maintain accurate documentation for compliance
- Monitor KPIs / SLAs and report performance clearly
- Review and improve internal processes to make life easier for clients and colleagues
- Check in regularly with clients to plan ahead and strengthen relationships
This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning.
🌟 What Are We Looking For?
- Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients
- Confident managing multiple deadlines and stakeholders across different time zones
- Highly organised with strong attention to detail
- Proactive, calm under pressure, and able to prioritise effectively
- Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus
- Confident using Microsoft Excel and Office 365
- Previous experience in a client-facing payroll, operations, or service environment
- Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results
🚀 What Can IRIS Offer You?
- The opportunity to manage global client relationships and oversee payrolls across multiple countries
- A supportive, friendly, and collaborative team culture
- Clear structure and stability - predictable monthly cycles and long-term client partnerships
- Remote working anywhere in the UK
- Professional development within a respected global payroll brand
- The satisfaction of helping businesses pay their people correctly, every time
💬 Our Application Process
We believe hiring should be fair, transparent, and supportive:
1️⃣ Apply Online
Send us your CV and a few basic details - no lengthy forms or unnecessary steps.
2️⃣ Initial Interview (plus Online Assessments)
You’ll have an informal chat with our Talent Acquisition team, followed by:
- CCAT: a short 15-minute timed test.
- EPP: an untimed personality questionnaire.
3️⃣ Competency & Technical Interview (MS Teams)
You’ll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management.
✉️ Ready to Join Us?
If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you.
Apply today and help us deliver world-class payroll operations for clients around the world.
INDLOW
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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