ICT Data Analyst
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
ICT Data Analyst
Ocean Housing Ltd ¦ ICT Department
Permanent, 37 hours, £37,500 per annum
Are you passionate about data accuracy, insightful analysis, and making a real difference through your work? Ocean Housing Ltd is looking for a talented ICT Data Analyst to join our ICT team and play a vital role in shaping informed decisions across the organisation.
"Turn data into insight. Insight into impact"
This is an exciting opportunity to work in a purpose-driven housing organisation where your analytical skills will directly support transparency, compliance, and better services for our customers and communities.
💼 About the Role
As an ICT Data Analyst, you’ll ensure operational data is accurate, validated, auditable, and accessible, enabling colleagues to confidently analyse trends, meet regulatory requirements, and make evidence‑based decisions. You’ll design insightful reports, dashboards, and visualisations that bring complex data to life and support both strategic and day‑to‑day operations.
You’ll work closely with colleagues across the business, acting as a trusted partner who understands their data needs and delivers clear, timely insights. Data governance, quality assurance, and continuous improvement will be at the heart of everything you do.
🔑 Key Responsibilities
- Validate, cleanse, and prepare datasets to maintain high standards of data quality and integrity
- Analyse historical and operational data to identify trends and actionable insights
- Design and deliver clear reports, dashboards, and visualisations (e.g. using Power BI)
- Apply data governance frameworks and highlight data quality issues for resolution
- Support compliance, transparency, and robust organisational governance
- Collaborate with stakeholders to understand requirements and improve data-driven decision making
- Maintain accurate documentation and support ICT helpdesk activities when required
👤 About You
You’re analytical, curious, and detail‑driven, with the confidence to turn numbers into meaningful stories. You enjoy working collaboratively and explaining data insights in a way that non‑technical audiences can easily understand.
You’ll bring:
- A Level 4 qualification in Data Science, Statistics, Computer Science, or a related discipline
- Strong SQL skills and advanced Excel expertise
- Experience creating reports and dashboards, ideally using Power BI
- A solid understanding of data validation, reporting, and statistical concepts
- Excellent communication, organisation, and problem‑solving skills
- A proactive approach, with a passion for continuous professional development
Experience with scripting languages (such as Python or R), data governance standards, or working in the social housing sector would be an advantage—but not essential.
🌟 Why Join Ocean Housing?
- Be part of a values‑led organisation committed to equality, diversity, and inclusion
- Work in a role with real impact on services, accountability, and customer outcomes
- Supportive environment that encourages learning, innovation, and professional growth
- The chance to help shape how data is used to improve lives across our communities
🌟 Our Benefits
We offer a flexible and supportive working environment, plus an excellent benefits package:
- 27 days’ holiday plus bank holidays
- Professional membership fees paid
- Company sick pay scheme
- Workplace pension with death-in-service benefit
- Home office work payment
- Medicash health plan (including dental and optical cover)
- Cycle to Work scheme
- Rewards and recognition programme
- On-site parking
- Employee Assistance Programme
- Family-friendly policies
📅 Key Dates:
- Closing Date: Sunday 26th April 2026 at Midnight
- Interviews to be held: Tuesday 5th May 2026 at Stennack House, St Austell, Cornwall
NB: This role is based in St Austell, Cornwall
📩 Ready to Apply?
If you’re excited about using data to drive positive change and want to be part of a collaborative, forward‑thinking organisation, we’d love to hear from you.
Apply now and help Ocean Housing turn data into meaningful action.
We may close this vacancy early if we receive sufficient applications—so apply soon!
The Company
Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.
At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.
Mission Statement
“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”
At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.
Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.
Benefits
Generous Holiday Entitlement
Healthcare Benefits
Occupational Sick Pay Scheme
Pension which includes Death in Service Benefit
Values
Gallery
2022 Award
Winner
Best Place to Work at Cornwall Business Awards 2022
Sponsored by the Skills Hub
“This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!”
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