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Senior Applications & Systems Analyst

Salary Competitive
Location Westerham - TN16
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are looking for a highly skilled Senior Applications & Systems Analyst to take the lead in managing and evolving our core business systems across all EMEAA locations based at our Aqualisa site in Westerham.

In this role, you will work closely with key business stakeholders to drive the development, implementation, administration, and delivery of major projects and enhancements across our ERP and reporting platforms.

This is a crucial full-time, hybrid position where your expertise will directly influence our operational efficiency, system capability, and long‑term digital transformation strategy.

What You’ll Be Doing

  • Lead the daily support and continuous improvement of EMEAA ERP Systems, including EFACS8, Sage 300, and Sage 200.
  • Manage and engage in Proof of Concept (POC) activities for feasibility studies, software evaluations, and vendor/service provider selection.
  • Contribute to complex end-to-end architecture designs, integration requirements, and technical specifications.
  • Support project planning for both small and large-scale initiatives, tracking progress and escalating any issues impacting delivery.
  • Develop a deep understanding of business processes, success measures, and strategic direction to proactively shape technology support and system improvements.
  • Participate in the prioritisation of work requests, providing accurate estimates for enhancements and upcoming projects.
  • Provide risk analysis and mitigation options to business stakeholders for all proposed solutions.
  • Identify and support continuous improvement opportunities in both business and system processes; assist in developing performance metrics.
  • Conduct or lead detailed analysis to define scope and objectives for project tasks, with strong understanding and application of key business concepts.
  • Act as a credible and influential voice in solution definition through clear communication and strong internal consulting skills.
  • Ensure projects are defined, socialised, and governed effectively through established IT governance processes.

What You Will Bring

  • Degree educated in Computer Science or Business Data Processing with at minimum of five years operational experience 
  •  5+ years of advanced programming skills with a solid understanding of SQL/Java Script/XML/SSRS/Power BI
  • Experience leading small to large-scale ERP implementations within organisations and across geographies, along with meeting local regulatory requirements.
  • Strong analytical and project management skills required, including a thorough understanding of interpreting customer business needs and translating them into the application and operational requirements.
  • Strong Change management mindset, with proven ability to drive alignment and assess impact and risk.
  • Highly effective levels of communication, both oral and written, with business customers and Information services staff.  
  • Experience working with IT-based ticketing and support systems like Service Now and Jira in a Service Desk or Help Desk environment.
  • Good analytical thinking and a solution focused mind set as Data Analysis is a key part of this role.
  • A practiced self-starter confident managing projects with conflicting priorities

Our Core Competencies

  • Drives Results – Making things happen.
  • Nimble Learning – Always remain curious.
  • Collaborates – Use your network, sharing knowledge and skills.
  • Plans and Aligns – Make it relevant, make it purposeful.

Our Purpose & Behaviours

At the heart of everything we do are our shared values and behaviours:

  • We Think Big, Learn Fast
  • We Work It Together
  • We Make The Hard Call

Our Values

We commit to being a Home for all, empowering people to Make a Difference.
We are:

  • Aligned – in our work together.
  • Agile – in the face of change.
  • Accountable – to our promises.
  • Action – with integrity and transparency.

Why Join Us?

We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving.

The Benefits

  • 33 days holiday (inclusive of Bank Holidays)
  • Annual Incentive Plan
  • Employee Assistance Programme
  • Life Assurance & Pension Plan
  • Health & Wellbeing Programme (including health cash plan)
  • High Street Reward Scheme & Refer a Friend Programme
  • Free Parking & Eye Care support
  • Flexible working model
  • Employee Recognition Programme

Our Hiring Process

  1. Initial discussion with our Resourcing Team.
  2. On-site interview process (1–2 stages depending on role).
  3. Successful candidates will be notified, and start dates confirmed.

If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.

Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.

Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.

Watch our short video to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert – the brands that make up the House of Rohl.

Es John Featherby – Finance Director EMEAA

Siobhan has worked for Fortune Brands since November 2021, joining as the EMEAA HR Business Partner and was appointed into the HR Director role from 2022. Combining strategic and operational HR expertise Siobhan likes to apply a fresh but practical approach to HR, she firmly believes in a People First mindset with the aim of to put the "human" back into Human Resources. Prior to joining Fortune Brands, Siobhan worked with Pilgrims UK, part of the JBS group, and spent 4 years in a senior HR leadership role, with a strong record in HR in both FMCG and manufacturing. Siobhan’s career started in a very different way though, she used to manage multi-site sales and operations for one of Europe's largest leisure operators. Siobhan is MCIPD qualified and is a Master NLP Practitioner.

Jim Platt – VP Water Innovations - EMEAA

Jim has worked for Fortune Brands since 2018. Jim is responsible for the integration and alignment of our sales teams across our four business entities, leading our cross-functional business improvement programmes. He is also currently developing our channel strategies and implementation programmes. Jim joined Fortune Brands having extensive experience across Sales and Marketing, especially Channel & Brand Management, and Account Management, Strategic Partnerships, Acquisitions, Business Integration, Change Management within the Sales Leadership arena. Jim has a Degree in Business & Finance (specialising in Marketing)

Siobhan Spruce – HR Director - EMEAA

James Smith – Marketing Director EMEAA

James has worked for Fortune Brands since 2019. Focussed on developing and growing all our brands across the EMEAA region, James has created an integrated marketing team working across all the brands. Launching the House of Rohl concept into EMEAA, he has also introduced a new brand to the offer in Riobel, opening a showroom in London and re-branding all marketing materials in 5 languages, and most recently integrated the Aqualisa brand into the team. This new structure has enabled the Company to develop a market-leading future vision for our brands, which guides us in the development of new products and future marketing support. James has a Degree from Aston University in Marketing & Economics, and prior to joining Fortune Brands, was the European Marketing Director at Sherwin Williams, managing brands like Ronseal and Valspar.

Okke Roosjen – Sales Director EMEAA International

Paul has worked for Fortune Brands since 2018. Paul leads all product development at Aqualisa. First starting work for Aqualisa in 1995, Paul worked on the development of the digital shower. He then moved within Baxi Group to take up the role of Group Technical Director and led a number of new product developments across the heating industry in Europe. Paul then joined Gtech to develop a ground-breaking cordless vacuum cleaner helping the company to grow from £5m turnover to £130m turnover in 5 years. Paul returned to Aqualisa at the end of 2018 to help turn the bathroom “Smart”. During his career he has won 3 Queens awards for innovations at Aqualisa, Baxi and Gtech. Paul is an Apprentice-trained engineer with a Master’s Degree in Engineering Design from Loughborough University.

Jonathon White - Sales Director

Our people are what make our business, and we truly care about creating a ‘Home for All’ where employees are empowered to make a difference, and able to bring their authentic selves to work. We are passionate about rewarding excellence and helping people to grow, both personally and professionally, during their time with us.

Our Values are integral to the way we work, we are:

Aligned in our work together
Agile in the face of change
Accountable to our promises
Action with integrity and transparency

Underpinning our values are a set of behaviours which is one of the measures we use to track the progress towards our goals, both as individuals and teams. Those who are successful within our business have a strong ability to drive results, collaborate with others, plan and align; and be an active learner.

As a growing business with a focus on excellence, we are always looking for fresh talent to join us on our journey; and alongside that, we are committed to nurturing and growing our people to achieve their potential with us. We take a flexible approach to development and progression opportunities, always preferring to promote from within, even if someone isn’t quite the finished article yet.

We believe that everyone plays their part in helping to shape our future; whether that is joining one of our Early Careers Programmes, being part of our Mentoring Programme, or exploring how your strengths can be used cross-functionally, we want you to be a part of our journey. Meet some of our team to understand more about how their careers have developed during their time with us.

We reward our teams not only for big headline results, but for how positively they contribute to the business. The benefits we offer may vary depending on what role you come onboard as, but all of our employees can enjoy:

  • An annual incentive bonus structure based on business and individual performance
  • 33 days holiday.
  • A Health and Wellbeing programme, including health cash plan, employee assistance programme, occupational health, mental health first aid, and monthly themed activity to support team wellbeing.
  • Occupational Pension Scheme
  • Life Assurance
  • Employee Incentive Schemes, such as our ‘High5 Rewards’ and Refer a Friend bonuses
  • Free parking on all company sites
  • And as an employer who values you, you will be welcomed with open arms and supported to succeed.

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