Implementation Consultant (Education Managed Payroll Services)
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IRIS Software Group helps organisations pay their people correctly, on time, and in line with UK legislation. Our payroll software is trusted by thousands of employers across the UK - and when new customers join us, getting them set up properly matters.
We’re now hiring an Implementation Consultant to help clients move onto our payroll systems smoothly, confidently, and compliantly.
This role is ideal for someone with payroll experience who enjoys working with people, systems, and structured projects - and wants to move away from day-to-day payroll processing into payroll software, onboarding, and client delivery.
As an Implementation Consultant, you’ll guide new customers through the process of moving onto our payroll software.
You’ll be the person who:
- Sets up their payroll system correctly
- Moves their data safely and accurately
- Explains how everything works in plain English
- Makes sure they feel confident using the system before go-live
You’ll manage several client implementations at once, keeping things organised, calm, and on track.
Why This Role Matters
Payroll is business-critical. If implementation goes wrong, clients feel it immediately.
Your work ensures:
- Clients start using our software with confidence
- Payroll is accurate and compliant from day one
- Risks and errors are avoided during transition
- Clients trust IRIS as a long-term partner
You’ll have real ownership and visible impact on every project you deliver.
About the Team You'll Join
You’ll join a friendly, supportive team of around 10 Implementation Consultants, working closely with Implementation Managers and payroll specialists. Collaboration, shared knowledge, and clear processes are central to how the team works.
What You'll Be Doing
Client Onboarding & Projects
- Lead onboarding and scoping calls with new clients
- Understand how each client runs payroll and document requirements
- Plan and manage implementation timelines
- Keep projects moving and communicate clearly with clients
Payroll System Setup
- Configure payroll systems to match client needs
- Support data migration and validation
- Test setups to ensure everything works correctly
Training & Go-Live
- Train clients on how to use the payroll system
- Answer questions clearly and patiently
- Hand clients over confidently once live
Documentation & Support
- Create clear client process documents
- Keep onboarding and payroll documentation up to date
- Support colleagues and share knowledge within the team
Continuous Learning
- Stay up to date with UK payroll legislation
- Learn new system features and improvements
- Work towards clear performance goals
What We’re Looking For
This role will suit you if you have:
- Payroll experience (bureau, in-house, or payroll services)
- A good understanding of UK payroll rules and processes
- Experience using payroll software
- Clear, professional communication skills
- A calm, organised approach — even under pressure
- Strong attention to detail, especially with data
- A helpful, team-focused mindset
Experience in payroll software implementation or client onboarding is welcome, but not essential — full training and support are provided.
What You’ll Gain
- A clear move into payroll software implementation
- Hands-on experience with system setup and data migration
- Ownership of meaningful client projects
- Support, training, and development from experienced colleagues
- Career progression within a well-established UK software business
Our Application Process
We like to keep things simple, transparent, and fair:
1️⃣ Apply online
Send your CV and a few details. No long forms.
2️⃣ Initial Interview (plus Online Assessments)
- A chat with our Talent team.
- Two short assessments:
- CCAT (15-minute timed test).
- EPP (untimed personality questionnaire).
3️⃣ Interview with our Professional Services team (MS Teams)
Meet members of our Professional Services team and discuss your experience, approach, and fit.
If you enjoy payroll, like working with systems and people, and want a role with variety, responsibility, and progression, this is an excellent next step.
Apply today and help clients get payroll right from day one.
INDLOW
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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