Homes & Compliance Surveyor

Location: Leabrooks, DE55 1LN

Salary: up to £43,796.00

MAXIMISING FUTURES

We’re on the hunt for a Homes Compliance Surveyor to deliver quality surveying services across our growing portfolio. In return we’ll provide the perfect platform to showcase the skills you’ve gained in your career so far, supporting our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’.

With your background, know what you’re doing. You don’t need (or want) your manager sat next to you, pre-approving every decision you make, you’ll be our go-to expert for the diagnosis and resolution of complex building faults with a focus on damp and mould in accordance with Awaabs law.

As well as your technical expertise, a major key to your success will be your communication skills. You know it’s not always what you tell a customer, but how.

You’re also a real team player who’ll build great working relationships with the ability to confidently challenge when needed.

You’ll need that full UK driving licence of yours and willingness to travel as you’ll be visiting our customers’ homes in the course of your work, taking pride in a job well done, knowing that you’ve made a real difference to our customers.

A few key points from our role profile:

Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building construction to identify and resolve root cause issues.
Provide technical guidance and post-inspection support to colleagues and contractors, ensuring quality and consistency across all property works.
Using data driven methodology identify properties across the portfolio which are at potential risk and may need remedial works to be completed.
Manage the delivery of resolution works and contribute to continual service improvement through innovation and professional insight.
Produce clear, detailed technical reports, witness statements and evidence for all activities undertaken within the customers home whilst remediating the hazard and related issues.
Ensure that the housing stock remains safe, compliant, and habitable, while placing customer needs and wellbeing at the forefront of resolution.

So, what’s in it for me?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working. The flexibility you may need wherever possible, mileage, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you. We’ll also provide you with an agile kit and access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend local meetings.

We’re also proud to be awarded the coveted Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

To start your Futures Journey take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Who we are

Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.

Flexible

Accountable

Customer Centric

Trusting

Supportive

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Personal data collected:	When we collect it:
Name, address, email address, phone number(s), information regarding your employment history (e.g. your CV and current employer), details of any unspent convictions, employer references. Your account login details (e.g. username and password) will be stored by Networx who manage our careers website.	When you apply for a job with us.
Name, title, address, phone/mobile number, personal email address, NI number, gender, marital status, date of birth, ethnicity, nationality, bank details, details of any past or current medical conditions, proof of your eligibility to work in the UK (such as passport, work permit, birth certificate). Your personal details are held by Cascade, our Cloud service provider, who manage and maintain this system.	When you start working for us we need to add you to our HR system and put you on the payroll.
Name, title, address, postcode, date of birth, telephone number, email address, partner’s name, partner’s date of birth, child(ren) name(s), child(ren) date of birth(s).	When you work for us and register with our medical provider.
Name, payroll number (if applicable), email address.	When you work for us and you complete training or development activities.
Name, address, next of kin. The nature of your declaration may also inadvertently reveal further personal information about you such as your sexual orientation, political opinion, religion, etc.	When you work for us we need to know about any relevant relationships (for example with our tenants, staff members, suppliers) and any paid or unpaid employment outside of FHG. This is to protect you as well as the company.
Personal email address, personal mobile number.	When you work for us and you need to access our self-service portal to reset your password.

Purposes of data use:	Specifically:	Our lawful basis for doing so:
Recruitment and employment.	To support our recruitment processes we will need certain information about you and your employment history and experience, and may need to communicate with you about this.	Perform a contract.
	To inform you about any relevant FHG vacancies.	Consent.
	To process employment contracts of successful candidates. If you secure employment with us we will need additional information to that supplied at the recruitment stage.	Perform a contract.
	To process training and development records.	Perform a contract.
	To protect you and the company we need to know about any relevant relationships (for example with our tenants, staff members, suppliers) and any paid or unpaid employment outside of FHG.	Legitimate interests.
	To enable you to register and/or access self-service resources we will need certain identifiable information about you.	Legitimate interests.

Homes & Compliance Surveyor

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