Competitive salary
Generous holiday allowance
Staff discount

Ecommerce Team Leader

Location: South Molton, Devon
Salary: £12.75 per hour
Closing Date: 09/11/2025 23:59
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

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Contract: Permanent      

Hours: Full-time    

Hours of Work: 37.5 hours per week, working Monday to Friday 

 

Are you a motivated and organised individual with a passion for leading teams and delivering exceptional service? We’re looking for an Ecommerce Team Leader to join our dynamic team and play a key role in the success of our web sales operation. 

 

In this hands-on role, you’ll be responsible for overseeing the daily operations of our pick and pack team, ensuring customer orders are dispatched efficiently and accurately. You’ll lead by example, support team development, and help drive performance to meet and exceed KPIs. 

 

What You’ll Be Doing: 

  • Organising team rotas, breaks, and holiday schedules 

  • Leading daily team briefings and ensuring tasks and targets are clearly communicated 

  • Supporting courier preparation and liaising with internal stakeholders 

  • Overseeing order picking, packing, and dispatch processes 

  • Championing health and safety and maintaining a clean, secure working environment 

  • Supporting stock and admin teams when required 

  • Managing absence and conducting return-to-work interviews 

  • Identifying training needs and supporting team development 

 

What We’re Looking For: 

  • Experience in retail, ecommerce, or order fulfilment environments 

  • Strong organisational and communication skills 

  • A positive, proactive approach to problem solving 

  • Ability to work under pressure in a fast-paced setting 

  • A team player who can motivate and support others 

  • IT literate with a good understanding of associated equipment 

 

Why Join Us? 

At Mole Valley Farmers, we’re committed to putting customers first, working honestly, and supporting British agriculture with knowledge, courage, and innovation. As part of our Ecommerce team, you’ll be joining a collaborative and supportive environment where your contribution is truly valued. 

 

We offer: 

  • A competitive salary and benefits package 

  • Up to 25% staff discount in store 

  • Scottish Widows contributory pension – we’ll match up to 5% 

  • 33 days holiday (inclusive of bank holidays) 

  • Free on-site parking 

  • Access to Salary Finance for financial wellbeing 

  • Life Assurance 

  • Employee Assistance Programme through Retail Trust 

  • Excellent training and development opportunities 

  • Clear paths for career progression 

 

Please note: this vacancy may close earlier than the advertised date if we receive a sufficient number of applications, so we encourage you to apply as soon as possible. 

We are one of the country’s leading agricultural supply businesses offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.  

Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertilizer and other inputs to the nation’s farmers.

We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability.  

For everyone who works in one of Mole Valley Farmers’ businesses – just like our customers who live and work in it – the countryside is a way of life and we are committed to UK agriculture.

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