Assistant Support Worker

Salary £22,861

Location Newbury

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

FULL TIME - 37hrs

Mix Shifts - Early's, Middle & Lates - 1 Weekend in 4

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service
To assist clients with managing their finances, paying rent, managing arrears and accessing benefits
To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks
To support individuals to achieve their desired goals
To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To work confidently and efficiently when lone working
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To represent the organisation in a professional manner
To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require a full drivers’ licence and access to a vehicle
This role will require you to work flexibly across several sites
This role will require you to work with clients on a one-to-one basis
This role will require you to work nights and/or weekends
This role will require you to lone work

DESIRABLE CRITERIA

Experience in similar sectors
Experience in customer service roles

ESSENTIAL CRITERIA

Good communication skills
Clear verbal and written English
Good keyboard skills for data inputting
Basic knowledge of Microsoft Outlook, Excel and Word
Polite and assertive manner
Ability to self-motivate as you will work on your own
Collaborate well in a team
Ability to respond calmly in a crisis
Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision

To be a safety net for people in tough times and the springboard to a brighter future.

Our mission

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values

Everyone matters
We know we’re stronger together
We do the right things, for the right reasons
We never give up

Our Gallery