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HR Data Analyst - Mandarin Speaking

Location London
Department Human Resource and Training
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

HR and Training department’s objective is to advise, support and partner with the business, enabling the Bank to achieve its strategic mission and goals. The department supports all Bank’s departments across front, middle and back office functions. As a HR Data Analyst, you will be responsible for data analysis, production of Management Information and reporting, to support people solutions and business development decision making processes. You will also support on complex HR issues and report any known risks or issues in a timely manner whilst upholding the values of the Bank in reaching its target Culture. This is a full time permanent role.

Key responsibilities

  • Design and develop standard and ad-hoc reports, dashboards, scorecards and metrics on a monthly basis, providing insights on key metrics and trends to stakeholders to support data driven decision making processes.  This will include the calculation of retention, turnover, internal mobility and absence rates (planned and unplanned)
  • Analyse relevant HR data, metrics and statistics in order to apply data to make relevant recommendations in relation to enhancements of talent acquisition, development and retention strategies
  • Ensure the accuracy and integrity of HR data, maintain high standard for data governance and compliance
  • Analyse employee’s answers to internal survey such as engagement survey and exit interviews
  • Coordinate MI request from other departments like Operational Risk, Legal and Compliance
  • Provide support to HRBP’s with ongoing projects, such as Employee Recognition Programme and Benefits
  • Assist the department with relevant HR projects and bank wide projects whilst also contributing to the continuous improvement of these initiative
  • Management of the FCA (SMCR) process to ensure information is up to date
  • Work alongside the Remuneration and Nomination Committee (RNC) Secretary, collating and preparing MI on a quarterly basis
  • Assist in the rollout, implementation and training of HR modules in relation to the Bank’s current HRIS

Requirements

  • Degree educated in HR or Business Administration
  • CIPD qualified or equivalent
  • Solid experience in HR Analytics
  • Excellent English and Mandarin communication skills
  • Strong analytical and problem solving skills gained in a financial service environment in HR
  • Ability to analyse, manipulate and present data
  • Excellent attention to details
  • Demonstrate initiative and solution focused mind set

Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.  

We strive to offer you a continuous learning environment and we will invest in your development. We provide personalised and varied learning tools to support your growth and career through: 

  • access to the best in class qualifications from leading professional bodies such as the Professional Bankers Certificate and Green & Sustainable Finance Certificate from the Chartered Banker Institute 

  • 24/7 on-demand access to over 600 e-tutorials to build and refresh core and advanced banking knowledge 

  • regular pan-bank stay connected sessions to keep in touch with what is going on across the bank and build your network 

  • exploring your unique and collective strengths and development areas to become the best version of yourself using the globally renowned Insights personality profile 

  • developing our People Managers to help coach and guide you towards success, through our 9-month People Manager Development Programme  

  • encouraging a “growth” personal mindset and promoting continuous professional development (CPD) through annual events such as Learning at Work Week 

  • embracing change in a fast-moving industry and encouraging a forward-looking perspective on career development to “future-proof” your career 

  • promoting cross cultural intelligence and to seek out diverse and inclusive perspectives on challenges faced and their solutions 

We provide an attractive and comprehensive benefits package, offering flexibility that can enable you to select the benefits that suits your needs, including: 

Celine Luo
Assistant Vice President, Financial Crime and Compliance

Bank of China is a great platform for everyone who wants to gain different knowledge and self-development. I started as a Junior Associate and had the opportunities to gain invaluable working experience in two different departments. I am happily working here, as an Assistant Vice President in the Financial Crime and Compliance department. I believe I will continue to grow here, not only in my career development but also in my personal wellbeing.

Daniel Shulakov
Senior Associate,
Credit Management

I joined Bank of China as a university graduate and I believe I have found the best place for me. From the first day my priority was always to learn. This was quickly recognised by my department, which provided me with the platform to grow, and my colleagues have been very helpful in the guidance they have provided me with along my journey. There are ample opportunities to grow with the Bank and it all depends on how much one would like to develop themselves.

Rita Cobbold
Vice President – Head of Customer Due Diligence, CFU Middle Office

I have been working at Bank of China for almost 8 years. In March 2022 I was promoted to VP - Head of Customer Due Diligence and I lead the CDD Unit. There are so many great things about working for the company. My favourite is probably the Bank’s commitment to identifying talent and nurturing them to develop into great leaders. The Bank embraces employees of all experience levels, backgrounds, and beliefs. They understand the value of a diverse team and make efforts to hire a variety of people. Working here has really enhanced my knowledge, my understanding of different cultures, leadership skills and a sense of direction for the future.

Jamie Robinson
Assistant Vice President – Sales, Financial Markets

As a 20-year veteran at Bank of China, I have seen huge growth and progress within that time. Through hard work and perseverance, I was given the opportunity to progress through the ranks, utilising the training and development facilities and absorbing the experience from a diverse range of colleagues. This has been invaluable to develop my soft skills and become a well-rounded professional.

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